Unfair contract terms: draft guidance on consumer protection law
This consultation has concluded
Download the full outcome
Detail of outcome
Detail of feedback received
20 bodies responded to the consultation.
This consultation ran from
A consultation on draft guidance on the new unfair contract terms provisions in the Consumer Rights Bill.
Ref: CMA37con PDF, 275KB, 8 pages
Ref: CMA37con PDF, 1.17MB, 122 pages
Ref: CMA37(a)con PDF, 433KB, 24 pages
Ref: CMA37(b)con PDF, 133KB, 2 pages
Ref: CMA37(c)con PDF, 426KB, 17 pages
Ref: CMA37(d)con PDF, 240KB, 6 pages
The Consumer Rights Bill is currently being debated in Parliament. The Act is expected to come into force in October 2015, if agreed by Parliament.
We’re seeking views on our draft guidance on these new unfair terms provisions (should they come into force).
This consultation will be of interest to:
- anyone interested in the new unfair terms provisions in the Consumer Rights Bill
- trade associations
- lawyers and legal firms
- enforcers such as local authority Trading Standards services
- government departments
- consumer groups
You can read Annex A to the original Office of Fair Trading’s guidance for examples of fair and unfair terms used by businesses in consumer contracts. Note this has not been updated as part of the current consultation.