Summary of responses and government response
Updated 13 July 2026
Background
This annex summarises responses to Defra’s consultation on potential reforms to the Veterinary Surgeons Act 1966. The consultation was open from 28 January 2026 to 25 March 2026 and sought views on proposals relating to the regulation of veterinary professionals, fitness to practise, regulation of veterinary and animal healthcare businesses, and governance of the regulator. The analysis presented here has informed the development of the government’s policy position.
A fuller report setting out the consultation analysis and accompanying qualitative research will be published separately on Defra’s science and research pages in due course.
Responses and participation
The consultation received 6,219 responses. Responses were submitted through Citizen Space (6,034), by email (184) and by post (1).
Alongside the written consultation, additional qualitative research was undertaken to explore views in more depth. This included:
- 3 stakeholder workshops, attended by 45 participants across regulatory bodies, veterinary professionals, businesses and welfare organisations
- 20 in-depth stakeholder interviews
- 4 focus groups, with 26 animal owners and keepers, including owners of household pets, equine owners and farmers
These activities were designed to capture a range of views from people and organisations with different perspectives on the proposed reforms.
Analysis approach
The consultation analysis was undertaken by Ipsos on behalf of Defra. All responses were quality checked before analysis.
Closed questions were analysed descriptively. The tables below show the number and percentage of respondents selecting each answer. Base sizes vary because not all respondents answered every question. Percentages are calculated as a proportion of those who answered each question.
Open-text responses were systematically coded by trained Ipsos researchers using a structured coding framework. Coding was conducted manually using the Ascribe platform. Quality assurance checks were carried out on 5 to 10% of coded responses to support consistency. No generative AI tools were used in the coding or analysis of consultation responses or qualitative research.
The accompanying qualitative research was analysed thematically to identify common issues, differences in perspective and illustrative examples across stakeholder workshops, interviews and focus groups.
How to read the results
Responses to public consultations are self-selecting: individuals and organisations decide whether to respond, and some groups may be more likely to participate than others. The findings should therefore not be interpreted as statistically representative of the wider population, the veterinary professions, veterinary and animal healthcare businesses, animal owners and keepers, or all affected groups.
Percentages from closed questions show the proportion of respondents who answered that question. They should not be read as estimates of wider opinion. For questions where respondents could select more than one option, percentages may sum to more than 100%. In those cases, totals are not shown because respondents could choose multiple responses.
Open-text and qualitative findings summarise the range and nature of views expressed by respondents and participants. Where key themes are listed, these are intended to illustrate the main issues raised and should not be interpreted as a measure of prevalence unless counts are shown.
When reviewing the data, please note:
- single-response tables: Base = number of respondents who answered this question. Percentages may not sum to 100% due to rounding
- select all that apply tables: Base = number of respondents who answered this question. Respondents could select more than one option, so percentages may sum to more than 100%
- open-text theme lists: Themes summarise the main issues raised in open-text responses and are not exhaustive unless stated
Quality and transparency
The analysis in this annex is published to support transparency about the evidence used to inform policy development. Defra has reviewed the outputs from Ipsos and has used the findings alongside wider evidence, including stakeholder engagement and the Competition and Markets Authority’s market investigation into veterinary services for household pets.
Q1 asked for contact information; Q2 asked if people wanted their response to be public or not.
Introduction questions
Q3. If you are responding as an individual, please specify the country or nation you reside in. If you are responding on behalf of a business or organisation, please indicate where your business or organisation is primarily based or operates the most. Please select one option only
n = 6054
| Answer | Number of Responses | Percentage of Responses |
|---|---|---|
| England | 4947 | 82% |
| Scotland | 589 | 10% |
| Wales | 335 | 6% |
| Northern Ireland | 89 | 1% |
| Outside the UK – please state | 72 | 1% |
| Prefer not to say | 22 | * (asterisk denotes <0.5%) |
| Total | 6054 |
Outside of the UK responses included:
- Australia
- Canada
- Chanel Islands
- Dubai
- Germany
- Greece
- Ireland
- Isle of Man
- New Zealand
- South Africa
- Spain
Q4. Are you responding on behalf of a business or organisation? Please select one option only
n = 6213
| Answer | Number of Responses | Percentage of Responses |
|---|---|---|
| Yes – on behalf of a business or organisation | 437 | 7% |
| No – not on behalf of a business or organisation | 5776 | 93% |
| Total | 6213 |
Q5. Which category of business or organisation are you representing? Please select one option only
n = 420
| Answer | Number of Responses | Percentage of Responses |
|---|---|---|
| Charity | 17 | 4% |
| Consumer Group | 3 | 1% |
| Educational/academic institute | 20 | 5% |
| Representative body | 67 | 16% |
| Veterinary practice/business | 153 | 37% |
| Veterinary public health organisation | 3 | 1% |
| Other business or organisation – please state | 157 | 37% |
| Total | 420 |
Other business or organisation responses:
- union
- mentors
- AVP practices
- breeder
- local authority organisation
- food producer
- technology company for the veterinary sector
- research organisation
- riding school
Q6. Are you a veterinary professional or do you professionally work with animals? Please select one option only
n = 6054
| Answer | Number of Responses | Percentage of Responses |
|---|---|---|
| Yes – I am a veterinary professional (hold a professional qualification relating to animal health and/or welfare for example, veterinary surgeon, registered veterinary nurse etc) | 5504 | 91% |
| Yes – I professionally work with animals (but do not hold a specific professional qualification for example groomer, farm-hand, dog walker etc) | 226 | 4% |
| No, I do not professionally work with animals | 324 | 5% |
| Total | 6054 |
Q7. If you are a veterinary professional or work in an animal-related profession, please specify your role. Please select one option only
n = 5540
| Answer | Number of Responses | Percentage of Responses |
|---|---|---|
| Allied veterinary professional: behaviourist | 95 | 2% |
| Allied veterinary professional: cattle hoof trimmer | 46 | 1% |
| Allied veterinary professional: equine dental technician | 56 | 1% |
| Allied veterinary professional: farrier or barefoot trimmer | 232 | 4% |
| Allied veterinary professional: musculoskeletal professional | 328 | 6% |
| Allied veterinary professional: veterinary technician | 12 | * |
| Allied veterinary professional: other | 44 | 1% |
| Farmer | 9 | * |
| Student: allied veterinary professional | 18 | * |
| Student: veterinary nurse | 141 | 3% |
| Student: veterinary surgeon | 90 | 2% |
| Veterinary nurse | 1509 | 27% |
| Veterinary surgeon | 2737 | 49% |
| Other | 214 | 4% |
| Prefer not to say | 9 | * |
| Total | 5540 |
Other responses included:
- hydrotherapist
- receptionist
- trainer
- academic
- veterinary care assistant
- retired veterinary professional
Q8. Which of the following best describes your gender? Please select one option only
n = 5974
| Answer | Number of Responses | Percentage of Responses |
|---|---|---|
| Man | 1255 | 21% |
| Woman | 4563 | 76% |
| Non-Binary | 22 | * |
| My gender is not listed | 1 | * |
| Prefer not to say | 133 | 2% |
| Total | 5974 |
Q9. What is your age group? Please select one option only
n = 5983
| Answer | Number of Responses | Percentage of responses |
|---|---|---|
| 18 to 24 | 308 | 5% |
| 25 to 34 | 1606 | 27% |
| 35 to 44 | 1770 | 30% |
| 45 to 54 | 1248 | 21% |
| 55 to 64 | 657 | 11% |
| 65 to 74 | 217 | 4% |
| Over 75 | 57 | 1% |
| Prefer not to say | 120 | 2% |
| Total | 5983 |
Q10. Which of the following best describes you? Please select one option only
n = 5746
Asian / Asian British: 1% (65 respondents)
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Indian | 28 | * |
| Pakistani | 4 | * |
| Bangladeshi | 2 | * |
| Chinese | 19 | * |
| Other Asian/Asian British | 12 | * |
| Total | 65 |
Black / African / Caribbean / Black British: <0.5% (13 respondents)
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| African | 7 | * |
| Caribbean | 3 | * |
| Other Black/African/Caribbean | 3 | * |
| Total | 13 |
Mixed / Multiple ethnic groups: 1% (81 respondents)
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| White and Black Caribbean | 16 | * |
| White and Black African | 8 | * |
| White and Asian | 31 | 1% |
| Other mixed/multiple ethnic groups | 26 | * |
| Total | 81 |
White: 97% (5575 respondents)
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| English/Welsh/Scottish/Northern Irish/British | 5074 | 88% |
| Irish | 107 | 2% |
| Gypsy or Irish Traveller | 2 | * |
| Other White | 392 | 7% |
| Total | 5575 |
Other ethnic group: <0.5% (12 respondents)
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Arab | 2 | * |
| Other ethnic group | 10 | * |
| Total | 12 |
Q11. Which of the following best describes your sexual orientation? Please select one option only
n = 5947
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Straight/heterosexual | 4879 | 82% |
| Gay or lesbian | 201 | 3% |
| Bisexual | 246 | 4% |
| Other sexual orientation | 61 | 1% |
| Prefer not to say | 560 | 9% |
| Total | 5947 |
Q12. Do you consider yourself or anyone in your household to be officially disabled? Defined by the Equality Act 2010 as ‘A physical or mental impairment which has a substantial and long-term adverse effect on a person’s ability to carry out day-to-day activities’ Please select one option only
n = 5965
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Yes | 688 | 12% |
| No | 4945 | 83% |
| Prefer not to say | 332 | 6% |
| Total | 5965 |
Licence to practise questions
L2PQ1. Veterinary acts can only be carried out by those who have an appropriate licence to undertake them (or have an exemption). A veterinary surgeon with a full licence to practise would be allowed to undertake all veterinary acts. Veterinary nurses and allied veterinary professionals would be able to undertake some veterinary acts, as determined by the regulator. Which of the following do you think should be considered as veterinary acts: Please select all the apply
n = 5892
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Performance of surgical operations on animals | 5430 | 92% |
| Diagnosis of diseases in, and injuries to, animals | 5371 | 91% |
| Medical treatment of animals | 5148 | 87% |
| Signing of official certification | 5086 | 86% |
| Giving advice based upon a diagnosis | 4933 | 84% |
| Carrying out tests on animals for diagnostic purposes | 4854 | 82% |
| None of these | 35 | 1% |
| Don’t know | 33 | 1% |
L2PQ2. To what extent do you agree or disagree with the following statement: Only individuals with a valid appropriate licence to practise (or those that have an exemption order to undertake specific acts) should be allowed to perform veterinary acts, as detailed in the chapter above? Please select one option only
n = 5910
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Strongly agree | 5092 | 86% |
| Tend to agree | 679 | 11% |
| Neither agree nor disagree | 42 | 1% |
| Tend to disagree | 39 | 1% |
| Strongly disagree | 36 | 1% |
| Don’t know | 22 | * |
| Total | 5910 |
L2PQ3. Which, if any, penalties should be imposed on anyone who performs veterinary acts without a valid licence to practise those specific acts? Please select all that apply
n = 5886
| Answer | Number of responses | Percentage of respondents choosing answer |
|---|---|---|
| Suspension of licence | 4327 | 74% |
| Fines and financial penalties | 4055 | 69% |
| Legal actions that could result in criminal convictions - depending on the severity of the infringement | 4014 | 68% |
| Professional disqualification - preventing individuals from practising in the veterinary field in the future | 3891 | 66% |
| Revocation of licence | 3474 | 59% |
| Reputation damage by publicly announcing the penalty faced by the individual | 1601 | 27% |
| Other penalty (please elaborate) | ||
| No penalty | 23 | * |
| Don’t know | 257 | 4% |
If other:
Key themes:
- Dependent on the context
- Different approach for those practising without a licence vs those with a license practising outside their permitted scope
- Retraining and/or compulsory CPD
- Warnings
L2PQ4. Expansion of animal definition
How appropriate is the use of the Animal Welfare (Sentience) Act 2022 to define which species are covered under veterinary care? Please select one option only
n = 5866
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Very inappropriate | 419 | 7% |
| Somewhat inappropriate | 630 | 11% |
| Neutral | 915 | 16% |
| Somewhat appropriate | 1627 | 28% |
| Very appropriate | 1780 | 30% |
| Don’t know | 495 | 8% |
| Total | 5866 |
L2PQ4b. If you answered “very inappropriate” or “somewhat inappropriate”, please provide details of why you find it inappropriate for the definition of animals to be the same as the Animal Welfare (Sentience) Act 2022.
n = 372
Key themes:
- Definition is too narrow:
- Should include invertebrates
- Definition is too broad:
- Should only include mammals
- Difficult to prove sentience
L2PQ5. The video you have seen shows the process for veterinary surgeons, veterinary nurses and allied veterinary professionals to gain a licence to practise. How confident are you that this ensures professionals are fully qualified, are proficient in English and have not committed serious crimes? Please select one option only
n =5840
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Very confident | 1306 | 22% |
| Fairly confident | 3573 | 61% |
| Not very confident | 487 | 8% |
| Not at all confident | 128 | 2% |
| Don’t know | 346 | 6% |
| Total | 5840 |
L2PQ5b. If you answered “not very confident” or “not at all confident”, what, if anything, would make you more confident?
n = 441
Key themes:
- clear definitions of veterinary acts
- background/DBS checks
- alignment with existing standards
- greater clarity on the qualification requirements
- clear and accountable complaints process
- costs of indemnity insurance is discriminatory for those not practising
- both concerns it could discriminate against those with a disability and support it would aid those with a disability
L2PQ6. Currently, registered veterinary nurses can only carry out veterinary tasks if they are delegated from a veterinary surgeon employed by the same business. Should registered veterinary nurses be able to carry out specific roles, such as district nursing, without direct delegation from a veterinary surgeon? Please select one option only
n = 5881
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Yes, should definitely carry out | 1907 | 32% |
| Yes, should probably carry out | 2381 | 40% |
| No, should probably not carry out | 888 | 15% |
| No, should definitely not carry out | 444 | 8% |
| Don’t know | 261 | 4% |
| Total | 5881 |
L2PQ7. To what extent do you agree or disagree with the proposal to expand regulation to include allied professionals, for example, Equine Dental Technicians, Behaviourists, musculoskeletal professionals? Please select one option only
n = 5949
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Strongly agree | 3549 | 60% |
| Tend to agree | 1587 | 27% |
| Neither agree nor disagree | 240 | 4% |
| Tend to disagree | 248 | 4% |
| Strongly disagree | 252 | 4% |
| Don’t know | 73 | 1% |
| Total | 5949 |
L2PQ7b. What are your thoughts on expanding the regulation to include allied veterinary professionals?
n = 4008
Key themes:
- they should all be qualified, competent and insured
- it would protect and/or improve animal welfare
- ensure consistent and high standards
- improve confidence and trust from the public/clients
- allow for multi-disciplinary teams
L2PQ8. To what extent is it important, or not, for the professional titles of veterinary nurses and allied veterinary professionals be legally protected? Please select one option only
n = 5954
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Very important | 5446 | 91% |
| Fairly important | 386 | 6% |
| Not very important | 53 | 1% |
| Not at all important | 22 | * |
| Don’t know | 47 | 1% |
| Total | 5954 |
L2PQ9. To what extent do you agree or disagree that farriers should be incorporated into the VSA with the allied veterinary professionals? Please select one option only
n = 5870
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Strongly agree | 2178 | 37% |
| Tend to agree | 2007 | 34% |
| Neither agree nor disagree | 679 | 12% |
| Tend to disagree | 298 | 5% |
| Strongly disagree | 249 | 4% |
| Don’t know | 459 | 8% |
| Total | 5870 |
L2PQ9b. If you answered “neither agree nor disagree”, “tend to disagree”, or “strongly disagree”, please explain your answer
n = 826
Key themes:
- farriers are currently regulated in GB, and the system currently works well
- regulation of farriers is already well established
- not considering farriers as a veterinary professional
- farriers to remain independent from vets
- this would not protect or improve animal welfare
L2PQ10. Do you think that equine barefoot trimmers should, or should not be regulated? Please select one option only
n = 5876
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Yes, should definitely be regulated | 3133 | 53% |
| Yes, should probably be regulated | 1851 | 32% |
| No, should probably not be regulated | 154 | 3% |
| No, should definitely not be regulated | 48 | 1% |
| Don’t know | 690 | 12% |
| Total | 5876 |
L2PQ11. Do you have any comments you wish to make on the Licence to Practise proposals?
n = 2495
Key themes:
- it is needed to protect/improve animal welfare
- will ensure veterinary professionals are adequately qualified competent, insured
- this is needed and long overdue
- titles need to be protected alongside bringing in regulation for the whole veterinary team
- could result in increased costs, bureaucracy, and admin for the veterinary professions
Fitness to practise questions
F2PQ1. Thinking of the process you have just read about and/or the video you have watched. To what extent do you agree, or disagree, that the proposed overall Fitness to Practise process is appropriate? Please select one option only
n = 5419
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Strongly agree | 1329 | 25% |
| Tend to agree | 3053 | 56% |
| Neither agree nor disagree | 439 | 8% |
| Tend to disagree | 212 | 4% |
| Strongly disagree | 140 | 3% |
| Don’t know | 246 | 5% |
| Total | 5419 |
F2PQ1b. Please provide reasons for your answer
n = 2346
Key themes:
- need for fairness and proportionality
- need for clarity and transparency of processes
- ensuring consistent and timely execution of the processes
F2PQ2. Thinking about someone in the veterinary team who is found to have a current impairment. Which, if any, of the following sanctions should be considered at the tribunal stage?
A ‘current impairment’ refers to:
- serious misconduct (going against the Code of Professional Conduct);
- professional performance being seriously below what is expected;
- a conviction for a criminal offence;
- a long-term physical or mental health condition (or disability); 5. where someone cannot work safely (for themselves/their patients) in the area they are working with reasonable adjustments in place, including due to substance abuse/alcoholism.
Please select all that apply
n = 5371
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Undertakings (formal promise about actions to take/stop, for example, CPD requirements) | 4344 | 81% |
| Conditions on their licence (for example, work restrictions, supervision) | 4090 | 76% |
| Suspension of their licence | 3791 | 71% |
| Removal of their licence | 2662 | 50% |
| Other information (please write in) | ||
| None of these | 35 | 1% |
| Don’t know | 213 | 4% |
| Total | 5371 |
If other:
Key themes:
- dependent on the context
- sanctions should not be applicable or the same for people with disabilities, or physical/mental health conditions
- sanctions should be proportionate
F2PQ3. If a veterinary professional had their licence to practise removed by the regulator, how long do you think the minimum period should be before allowing them to apply for their licence to be restored, it at all. Please select one option only
n = 5402
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| 1 year | 417 | 8% |
| 2 years | 249 | 5% |
| 3 years | 289 | 5% |
| 5 years | 260 | 5% |
| 7 years | 5 | * |
| 10 years | 21 | * |
| Longer than 10 years | 5 | * |
| Not be able to apply for their licence to be restored | 144 | 3% |
| The regulator should not be able to remove a licence to practise | 47 | 1% |
| Depends on the reason for the removal | 3896 | 72% |
| Don’t know | 69 | 1% |
| Total | 5402 |
F2PQ4. In a situation where a veterinary professional is alleged to have a current impairment of their competency to practise (including for health reasons such as disability, substance abuse/addiction, chronic illness), what, if any, information should the regulator be allowed to access?
Please select all that apply
n = 5378
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Independent performance assessment report with relevant health information | 4426 | 82% |
| Letter from doctor(s) with relevant health information and/or assessment of working ability | 3837 | 71% |
| Medical records relating only to items relevant to the case | 2073 | 39% |
| Other information (please write in) | ||
| None | 103 | 2% |
| Don’t know | 213 | 4% |
| Total | 5378 |
If other:
Key themes:
- consent should be required for sharing of medical notes
- testimonials from colleagues, clients, other licensed professionals
- documentation from current/previous employer
F2PQ5. Do you have any further comments you wish to make on the fitness to practice proposals?
n = 6219
Key themes:
- need for there to be improvements to enhance animal welfare and ensure the system is fair
- importance of supportive measures for professionals
- Importance of transparent and consistent standards and processes
- ensure that this is non-discriminatory
Regulation of veterinary or animal healthcare businesses questions
BusQ1. Which, if any, of the following Veterinary/Animal Healthcare businesses should be regulated under proposed new legislation? Some responses were exclusive (as indicated in table)
n = 5477
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| All veterinary/animal healthcare businesses | 4790 | 87% |
| Veterinary/animal healthcare businesses with physical location | 305 | 6% |
| Veterinary/animal healthcare businesses with an online presence only | 270 | 5% |
| Veterinary/animal healthcare businesses run by licensed veterinary surgeons | 221 | 4% |
| Veterinary/animal healthcare businesses run by licensed veterinary nurses | 182 | 3% |
| Veterinary/animal healthcare businesses run by regulated allied veterinary professionals | 171 | 3% |
| Other (please specify) | ||
| Veterinary/animal healthcare businesses should not be regulated | 139 | 3% |
| Don’t know | 101 | 2% |
| Total | 5477 |
BusQ2. Thinking about a scenario of a veterinary/animal healthcare business that has multiple premises/locations (i.e. different branches) across a number of different geographic locations. Which of the options below should a named responsible person be responsible for? Please select one option only
n = 5435
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| One premises/location ONLY | 627 | 12% |
| Each premises/location AND an additional responsible person for the overall central business | 3742 | 69% |
| One designated responsible person overseeing multiple premises/locations | 545 | 10% |
| There should NOT be a named responsible person at premises or business level | 190 | 3% |
| Don’t know | 331 | 6% |
| Total | 5435 |
If selected “d”, please explain your answer
n = 107
Key themes:
- risk of over-regulation
- business should be responsible
- depends on the business
- too much responsibility for one person
- everyone should be responsible
BusQ3. Which, if any, of the following should be assessed by the regulator? Please select all that apply
n = 5486
| Answer | Number of responses | Percentage of respondents choosing answer |
|---|---|---|
| Qualifications of the regulated professional | 4986 | 91% |
| Animal welfare policies | 4958 | 90% |
| Record keeping to professional and legal requirements | 4821 | 88% |
| Management, storage and usage of medicines | 4767 | 87% |
| Training of the regulated professional | 4483 | 82% |
| The health and safety policies | 4417 | 81% |
| Working environment including equipment and facilities | 4294 | 78% |
| Staff welfare policies | 4220 | 77% |
| Treatment of consumer/customers | 3546 | 65% |
| Visible information about prices | 3511 | 64% |
| Leadership of the practice | 3151 | 57% |
| Participation with an external mediation/adjudication service | 2810 | 51% |
| None of these | 58 | 1% |
| Don’t know | 162 | 3% |
| Total | 5486 |
BusQ4. A veterinary/animal healthcare business would need to have a licence from the regulator before they open a premises. Which, if any, of the following do you think the premises must have in place before the licence is issued? Please select all that apply
n = 5434
| Answer | Number of responses | Percentage of respondents choosing answer |
|---|---|---|
| Declaration from the business that it meets the requirements of a licence | 4656 | 86% |
| Named responsible person at the premises | 4339 | 80% |
| Named responsible person at business level (for groups) | 3874 | 71% |
| Inspection by the regulator of the premises (or documentation for online‑only businesses) | 3612 | 66% |
| Inspection of premises based on risk | 2469 | 45% |
| Something else (please write in) | ||
| None of these | 46 | 1% |
| Don’t know | 211 | 4% |
If other:
Key themes:
- this needs to be proportionate
- inspection after licensing
BusQ5. If the regulator is concerned about a veterinary/animal healthcare business, which if any of the following situations do you think the regulator should have powers of entry to inspect the practice? Please select all that apply
n = 5191
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Powers of entry for risk-based spot inspections for business/practice premises | 3752 | 72% |
| Powers of entry for routine inspections for business/practice premises | 3586 | 69% |
| Powers of entry for spot inspections for business/practice premises | 2726 | 53% |
| Warranted powers of entry (from the police) for business/practice premises | 2567 | 49% |
| Warranted powers of entry (from the police) for private dwellings | 2329 | 45% |
| Powers of entry for routine inspections for private dwellings regarding mobile/ remote businesses (where the paperwork is kept in their private dwellings) | 2055 | 40% |
| Powers of entry for another situation (please write in) | ||
| No powers of entry | 208 | 4% |
| Don’t know | 150 | 3% |
| Total | 5191 |
If other:
Key themes:
- need for this to be proportionate
- prior notice given before inspection
BusQ6. Which, if any, of the following sanctions and actions do you think the regulator should impose for non-compliance of the veterinary/animal healthcare business requirements? Please select all that apply
n = 5417
| Answer | Number of responses | Percentage of respondents choosing answer |
|---|---|---|
| Issue an ‘improvement notice’ of work that must take place with a timeframe set by the regulator based on severity and risk | 4747 | 88% |
| Provide guidance and advice on improvements | 4567 | 84% |
| Impose fines based upon the non- compliances and how critical they are. | 3541 | 65% |
| Charge a business owner with a criminal offence if the business is operating without a licence. | 3485 | 64% |
| Suspend the practice licence | 3436 | 63% |
| Issue an immediate stop notice for the premises to stop work on specific activities | 3151 | 58% |
| Suspend the business licence (i.e.. all premises within the business) | 2473 | 46% |
| Permanent removal of the licence | 1893 | 35% |
| Other sanction/actions (please write in) | ||
| None of these | 41 | 1% |
| Don’t know | 215 | 4% |
If other:
Key themes:
- dependent on the context
- all sanctions should be proportionate to risk
- prosecution for non-compliance
BusQ7. Do you have any comments you wish to make about the proposed regulation of veterinary/animal healthcare businesses?
n = 2052
Key themes:
- regulation of businesses is needed, but needs to be appropriate and proportionate
- improve animal welfare and ensure consistent high standards
- regulation requirements should be different based on different types of businesses
- concerns about increased costs/bureaucracy, especially for small businesses and sole traders
- named responsible person should not be punished for faults from corporate owners
- cost of inspections should be covered in licensing fees
Governance questions
GovQ1. Which of the two illustrative options do you believe would most effectively serve the veterinary sector in the future? Please select one option only
n = 5338
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| 1. Regulator with professional leadership function | 2475 | 46% |
| 2. Split model: separate professional leadership body | 1764 | 33% |
| Neither of these | 177 | 3% |
| Don’t know | 922 | 17% |
| Total | 5338 |
GovQ2a. What, if any, benefits do you believe maintaining a single body, including regulator and professional leadership factions, would bring to the veterinary profession? Please select all that apply
n = 5288
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Clear lines of communication between the regulator and the professional leadership of the veterinary professions | 3634 | 69% |
| Not having the cost of setting up a new organisation | 3425 | 65% |
| Efficiency of regulation and professional leadership taking place within one organisation | 3174 | 60% |
| Maintaining a system that the public and professions are used to | 2972 | 56% |
| Keeping post-nominals (albeit reformed) for veterinary professionals | 2873 | 54% |
| Increased clarity and transparency of regulatory and professional leadership functions of the for the public and the professions | 2620 | 50% |
| Maintaining the Royal Charter | 1911 | 36% |
| Other benefits (please write in) | ||
| No benefits | 264 | 5% |
| Don’t know | 349 | 7% |
If other:
Key themes:
- lowers fees
- improved collaborative and multi-disciplinary working
GovQ2b What, if any, benefits do you believe a proposed Split Model with a separate new professional leadership body would bring to the veterinary profession? Please select all that apply
n = 5166
| Answer | Number of responses | Percentage responses |
|---|---|---|
| Clearly defined roles for the regulator and professional leadership factions as an independent body/bodies | 3066 | 59% |
| Ability for professionals to decide what (if anything) they want from a professional leadership body | 2732 | 53% |
| Not having the potential for those in the professional leadership body to have influence on the regulator and vice versa | 2513 | 49% |
| Improved flexibility for professional leadership body activities that are not constrained by being tied to a regulator | 2490 | 48% |
| Keeping organisations lean and streamlined | 1247 | 24% |
| Modern technology means communication between two bodies is not really affected | 1097 | 21% |
| Other benefits (please write in) | ||
| No benefits | 555 | 11% |
| Don’t know | 629 | 12% |
If other:
Key themes:
- improve animal owner/client trust
- ensure sector specific understanding
- confidence of the professions
GovQ3 Do you believe there are any risks with a single body having both regulator and professional leadership functions?
n = 2630
Key themes:
- conflict of interest
- increased bias and lack of impartiality
- poorly defined responsibilities
- lack of support for professions
- reduced public trust
- lack of clarity and transparency
GovQ3b How could any of the risks you have identified be mitigated?
n = 2020
Key themes:
- clearly defined roles and responsibilities
- ensuring fairness and impartiality
- focus on animal welfare
- clarity and transparency
GovQ4. Do you believe there are any risks with the proposed Split Model with a separate new professional leadership body?
n = 2596
Key themes:
- increased costs
- lack of co-ordination between separate organisations
- lack of representation/support for the professions
- duplication of effort
GovQ4b. How could any of the risks you have identified be mitigated?
n = 1763
Key themes:
- communication between bodies
- clearly defined roles and responsibilities
- ensure fees are proportionate
- appropriate appointment of leadership
GovQ5. To what extent are each of the following important, or not, as primary objectives of the regulator to ensure effective Regulation? Please select one option only for each
a. Protecting animal health and welfare
n = 5340
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Very important | 5173 | 97% |
| Fairly important | 132 | 2% |
| Not very important | 8 | * |
| Not at all important | 5 | * |
| Don’t know | 22 | * |
| Total | 5340 |
b. Promoting public confidence
n = 5332
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Very important | 3583 | 67% |
| Fairly important | 1588 | 30% |
| Not very important | 123 | 2% |
| Not at all important | 13 | * |
| Don’t know | 25 | * |
| Total | 5332 |
c. Maintaining professional standards
n = 5334
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Very important | 4980 | 93% |
| Fairly important | 311 | 6% |
| Not very important | 13 | * |
| Not at all important | 7 | * |
| Don’t know | 23 | * |
| Total | 5334 |
d. Protecting consumers
n = 5326
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Very important | 2679 | 50% |
| Fairly important | 2242 | 42% |
| Not very important | 289 | 5% |
| Not at all important | 70 | 1% |
| Don’t know | 46 | 1% |
| Total | 5326 |
e. Ensuring fair competition
n = 5321
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Very important | 2042 | 38% |
| Fairly important | 2226 | 42% |
| Not very important | 760 | 14% |
| Not at all important | 220 | 4% |
| Don’t know | 73 | 1% |
| Total | 5321 |
GovQ6. To what extent is a professional leadership body important? Please select one option only
n = 5329
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Very important | 3470 | 65% |
| Fairly important | 1477 | 28% |
| Neither important nor not important | 158 | 3% |
| Not very important | 35 | 1% |
| Not at all important | 23 | * |
| Don’t know | 166 | 3% |
| Total | 5329 |
GovQ7. Which, if any of the following, do you consider to be the primary functions of a professional leadership body? Please select all that apply
n = 5301
| Answer | Number of responses | Percentage of respondents choosing answer |
|---|---|---|
| Professional leadership, driving their profession to be the best it can be | 4454 | 84% |
| Profession-specific guides on activities and conduct, based on the overarching codes of conduct set by committees | 4200 | 79% |
| Educating the public on care for animals and how to interact with the profession | 3674 | 69% |
| Establish specialist-specific standards above the mandatory level for specialisms | 3500 | 66% |
| Other function (please write in) | ||
| None of these | 27 | 1% |
| Don’t know | 196 | 4% |
If other:
Key themes:
- supporting professionals through CPD
- defending, advocating, and protecting the profession
- representation to government
- support for wellbeing and mental health of professionals
GovQ8. Which of the following, if any, should be prioritised when appointing individuals to Boards and Committees of the regulator? Please select all that apply
n = 5323
| Answer | Number of responses | Percentage of respondents choosing answer |
|---|---|---|
| Professional background (Veterinary Surgeon, Registered Veterinary Nurse, Allied Veterinary Professional) | 4821 | 91% |
| Area(s) of expertise (for example, public health, equine, small animal) | 4806 | 90% |
| Regulatory or educational experience | 3266 | 61% |
| Spectrum of skills | 2678 | 50% |
| Geographic representation (across the UK) | 2652 | 50% |
| Lay parity (this means there would be equal numbers of veterinary professionals and those without veterinary qualifications on the Board) | 2003 | 38% |
| Other (please write in) | ||
| None of these | 7 | * |
| Don’t know | 128 | 2% |
If other:
Key themes:
- practical experience within the veterinary sector
- impartiality and lack of bias
- diverse demographics (race, gender, age etc)
- not having lay parity
- elections
GovQ9. To what extent is independent oversight of the regulator important or not in relation to the following aspects? Please select one option only for each
a. Appointment processes
n = 5210
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Very important | 2959 | 57% |
| Fairly important | 1543 | 30% |
| Not very important | 226 | 4% |
| Not at all important | 42 | 1% |
| Don’t know | 440 | 8% |
| Total | 5210 |
b. Fitness to practise cases
n = 5206
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Very important | 3210 | 62% |
| Fairly important | 1409 | 27% |
| Not very important | 217 | 4% |
| Not at all important | 65 | 1% |
| Don’t know | 305 | 6% |
| Total | 5206 |
c. Overall performance
n = 5208
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Very important | 3019 | 58% |
| Fairly important | 1647 | 32% |
| Not very important | 161 | 3% |
| Not at all important | 36 | 1% |
| Don’t know | 345 | 7% |
| Total | 5208 |
GovQ10. The regulator is responsible for setting fees for veterinary professionals’ licences. Which, if any, of the following aspects related to fee setting for veterinary professionals’ licences should the regulator consult on? Please select all that apply
n = 5297
| Answer | Number of responses | Percentage of respondents choosing answer |
|---|---|---|
| Fee levels: the proposed fee amounts to ensure they are fair and justified | 4679 | 88% |
| Economic impact: to gather feedback on how the proposed fees might affect veterinary businesses financially | 3886 | 73% |
| Cost allocations and priorities: to engage veterinary professionals on how funds from fees should be used for different regulatory activities | 3540 | 67% |
| Service feedback: to ask for opinions on the quality and scope of the services that the fees will support | 3510 | 66% |
| Regulatory changes and requirements: to update and consult on any legal or procedural changes impacting fees and licensing | 3257 | 61% |
| Stakeholder needs and expectations: to understand the needs and expectations of veterinary professionals regarding regulatory practices | 2806 | 53% |
| Other (please specify) | ||
| None of these | 24 | * |
| Don’t know | 230 | 4% |
If other:
Key themes:
- proportionate feed
- clarity on what fees are spent on
- how fees will impact clients/customers
- ability to pay in instalments
GovQ11. How important, or not, is it for veterinary professionals to have post-nominals (as well as a licensing number from the regulator)? Please select one option only
n = 5330
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Very important | 4022 | 75% |
| Fairly important | 890 | 17% |
| Not very important | 152 | 3% |
| Not at all important | 42 | 1% |
| Don’t know | 224 | 4% |
| Total | 5330 |
GovQ12. Which approach to post-nominals do you prefer for veterinary professionals? Please select one option only
n = 5339
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Profession‑specific post‑nominals (RVS, RVN, RAVP) | 3277 | 61% |
| Unified post‑nominals linked to regulator (for example, MRCVS with profession indicated) | 1060 | 20% |
| Other (please specify) | 702 | 13% |
| No post‑nominals | 29 | 1% |
| Don’t know | 271 | 5% |
| Total | 5339 |
If other:
Key themes:
- only veterinary surgeons should be MRCVS
- combination of both (for example MRCVS RVS, MRCVS RVN, MRCVS RAVP)
- concern about confusion of AVP meaning both Allied Veterinary Professional and Advanced Veterinary Practitioner
GovQ13. Which part of His Majesty’s Courts and Tribunals Service should hear statutory appeals: a regulatory tribunal (such as the First-tier Tribunal) or the High Court? Please select one option only
n = 5231
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Regulatory tribunal | 2604 | 50% |
| High Court | 318 | 6% |
| Other | 51 | 1% |
| None of these | 53 | 1% |
| Don’t know | 2205 | 42% |
| Total | 5231 |
If other:
Key themes:
- depending on the severity of the case
- need to be cost effective
- appeals need to be fair
GovQ14. Should appeals be on a full merits basis (decided on the facts and merits of the entire case, not just on a specific point of law), on points of law only, or a combination? Please select one option only
n = 5244
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Full merits basis | 1685 | 32% |
| On points of law only | 84 | 2% |
| A combination | 2533 | 48% |
| Don’t know | 942 | 18% |
| Total | 5244 |
GovQ15. Do you have any comments you wish to make about governance?
n = 1160
Key themes:
- support for the proposals
- will improve trust from clients and the public
- change is needed
- need clarity on roles
- importance of lay parity
- need for a robust regulatory framework
- importance of regulating all veterinary professionals
- animal welfare needs to be considered
- need to ensure clarity and accountability
Overall impact questions
OIQ1 Do you agree or disagree with the proposed reform of the Veterinary Surgeons Act 1966, and why? Please select one option only
n = 5867
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Agree | 4890 | 83% |
| Disagree | 393 | 7% |
| Don’t Know | 584 | 10% |
| Total | 5867 |
Reasons for response:
- VSA is outdated and needs reform
- reforms would protect/improve animal welfare
- veterinary professionals should be regulated and have protected titles
OIQ2. Do you have any additional points to raise regarding the proposals that you have not yet had the chance to express in this consultation?
n = 1487
- VSA is outdated and needs reform
- reforms would protect/improve animal welfare
- veterinary professionals should be regulated and have protected titles
- reforms should increase scope of practice for veterinary nurses
- reforms should ensure consistent high standards
OIQ3. Do you think that the proposed reform of the Veterinary Surgeons Act 1966 will discriminate against or benefit those with protected characteristics?
n = 1883
- it would benefit them - no further descriptor was provided
- it would benefit those with a disability or physical health condition women or pregnancy
- it depends on the implementation of the Act
- concern it could discriminate against those with a disability or physical health condition, women or pregnancy
OIQ4. Consultation Tool Feedback: Overall, how satisfied are you with our online consultation tool? Please select one option only
n = 5610
| Answer | Number of responses | Percentage of responses |
|---|---|---|
| Very satisfied | 958 | 17% |
| Satisfied | 2499 | 45% |
| Neither satisfied nor dissatisfied | 1449 | 26% |
| Dissatisfied | 478 | 9% |
| Very dissatisfied | 151 | 3% |
| Don’t know | 75 | 1% |
| Total | 5610 |
Next steps
We have published our white paper setting out our vision for a thriving veterinary sector.
These proposals include:
- recognition and regulation of the entire veterinary team, including veterinary nurses and allied veterinary professionals
- transition to a licence to practise system, aligning with best practice among other UK regulated health professions
- modernisation of disciplinary procedures, shifting from a punitive retrospective model to a “fit to practise” approach based on current impairment
- introduction of mandatory minimum standards for veterinary practices, ensuring consistent quality and safety, and seeking to address concerns raised during the Competition and Market Authority’s market investigation
- transformation of the regulatory governance structures, to ensure it remains effective and proportionate
These reforms will improve transparency and choice for consumers. We intend to introduce legislation to enact these proposals when parliamentary time allows.