Closed consultation

Motoring services strategy

This consultation was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

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Feedback received

Summary of responses to the motoring services strategy consultation

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Annexes: summary of responses from driving schools and instructors

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Annexes: summary of responses from employees

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Annexes: summary of responses from interest groups and representative bodies

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Annexes: summary of responses from private individuals

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Annexes: summary of responses from transport and logistics stakeholders

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Annexes: summary of responses from other stakeholders

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Annexes: responses from associations and organisations

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Detail of feedback received

Summary of responses to the consultation on the Motoring Services Strategy including responses from 6 of the stakeholder groupings.

Original consultation

This consultation ran from to

Summary

Seeking views on reforms which will put customers and businesses closer to the heart of the 4 motoring services agencies.

Documents

Motoring services strategy consultation document

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Motoring services strategy consultation document

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Consultation description

This consultation seeks views on reforms which will put customers and businesses closer to the heart of the 4 motoring services agencies:

It outlines 6 major drivers which will accomplish this vision. These are:

  • maximising digital services
  • reforming the Vehicle Certification Agency to support economic growth and vehicle manufacturing
  • bringing the driving test closer to the customer
  • transforming heavy goods vehicle, bus and coach testing
  • delivering better customer services through dialogue with our customers
  • defining our organisations to provide better services