GOV.UK
Closed consultation
Motoring services strategy
- From:
- Department for Transport, Driver and Vehicle Licensing Agency, Driving Standards Agency, Vehicle and Operator Services Agency, Vehicle Certification Agency, and Stephen Hammond
- Part of:
- Road safety
- Published:
- 13 December 2012
- Last updated:
- 20 June 2013, see all updates
This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government
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Feedback received
Summary of responses to the motoring services strategy consultation
Published: PDF, 833KB, 113 pages
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Annexes: summary of responses from driving schools and instructors
Published: PDF, 221KB, 35 pages
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Annexes: summary of responses from employees
Published: PDF, 359KB, 65 pages
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Annexes: summary of responses from interest groups and representative bodies
Published: PDF, 223KB, 39 pages
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Annexes: summary of responses from private individuals
Published: PDF, 256KB, 39 pages
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Annexes: summary of responses from transport and logistics stakeholders
Published: PDF, 84.7KB, 16 pages
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Annexes: summary of responses from other stakeholders
Published: PDF, 65.7KB, 12 pages
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Annexes: responses from associations and organisations
Published: ZIP, 3.96MB
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Detail of feedback received
Summary of responses to the consultation on the Motoring Services Strategy including responses from 6 of the stakeholder groupings.
This consultation ran from
to
Summary
Seeking views on reforms which will put customers and businesses closer to the heart of the 4 motoring services agencies.
Consultation description
This consultation seeks views on reforms which will put customers and businesses closer to the heart of the 4 motoring services agencies:
- Driver and Vehicle Licensing Agency
- Driving Standards Agency
- Vehicle Certification Agency
- Vehicle and Operator Services Agency
It outlines 6 major drivers which will accomplish this vision. These are:
- maximising digital services
- reforming the Vehicle Certification Agency to support economic growth and vehicle manufacturing
- bringing the driving test closer to the customer
- transforming heavy goods vehicle, bus and coach testing
- delivering better customer services through dialogue with our customers
- defining our organisations to provide better services
Related documents
- Improving services for motorists, press notice, 20 June 2013
- DfT motoring services strategy, written statement by the Parliamentary Under-Secretary of State for Transport, 20 June 2013
Documents
Motoring services strategy consultation document
PDF, 177KB, 24 pages
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Motoring services strategy consultation document
MS Word Document, 241KB
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Document information
Published: 13 December 2012
Updated: 20 June 2013
- Summary of responses added.
- First published.