Other cross-cutting guidance (immigration staff guidance)

This collection contains cross-cutting immigration staff guidance on applications.

This collection contains immigration staff guidance on cross-cutting information and application processes.


Published 29 November 2013
Last updated 19 April 2024 + show all updates
  1. Added Immigration Health Surcharge guidance.

  2. Added link to the coronavirus extension concession (CEC) and exceptional assurance concession caseworker guidance.

  3. Operation Innerste process: caseworker guidance has been added.

  4. Added guidance on 'Complexity application routing solution (visits)' which replaces document 'Workflow routing – visitors'.

  5. Added guidance on temporary permission to stay for victims of human trafficking and slavery.

  6. Added Customer Services safeguarding strategy.

  7. Added guidance on varying a settlement application and granting permission to stay.

  8. Added a new doc 'Affordability fee waiver: overseas Human Rights-based applications (Article 8)'.

  9. New applications for a child citizenship fee waiver guidance added.

  10. Added guidance on the ethical decision-making model.

  11. Added 'Continuous Residence' guidance.

  12. Added the financial requirement and Calculating continuous leave caseworker guidance.

  13. Added English language requirements for immigration applicants.

  14. Added 2 new staff guidance documents : Exceptional circumstances fee waiver; Immigration and nationality refunds policy.

  15. Updated to add Educational Testing Service (ETS): casework instructions and new Workflow routing: visitor, short-term student and overseas domestic worker guidance added.

  16. New DNA policy guidance added.

  17. New guidance on returning residents added.

  18. Added guidance on leave outside the Immigration Rules.

  19. Added a new guidance page to the collection: Interim operation guidance: discretionary leave for victims of modern slavery.

  20. New guidance on international travel bans.

  21. 'Document verification checks' guidance added.

  22. New litigation debt guidance.

  23. added 'Post incident management' to collection

  24. New modernised guidance on administrative review.

  25. First published.