Guidance

The ethical decision-making model: caseworker guidance

Immigration staff guidance on making decisions involving difficult ethical issues.

• From: UK Visas and Immigration
• Published: 11 November 2021
• Last updated: 30 May 2025
  Show all updates

  1. 30 May 2025

     Updated narrative on using the ethical decision-making model and updated details on escalation routes.

  2. 11 November 2021

     First published.

Documents

The ethical decision-making model (accessible)

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The ethical decision-making model

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Details

UK Visas and Immigration guidance on how staff make decisions using the ethical decision-making model.

The purpose is to enable staff to articulate and raise concerns and to seek resolution ensuring that the right decision is made first time.