Manage your Help to Buy: Equity Loan
How to manage or make changes to your equity loan, including how to repay or remortgage, sublet, alter or change ownership of your Help to Buy home.
Repay your Help to Buy: Equity Loan
How to repay your equity loan when you sell your home
How to repay your equity loan using your own money
How to repay your equity loan when you remortgage
Watch a YouTube film about how to apply to repay
Remortgage your Help to Buy home
How to remortgage your Help to Buy home without borrowing more money
How to remortgage your Help to Buy home and borrow more money
Understanding fees and payments
Reminder of how and when to repay your Help to Buy: Equity Loan
Paying interest on your Help to Buy: Equity Loan
Set up a Direct Debit to pay you interest and monthly management fee
Help to Buy administration fees
Help to Buy: Equity Loan arrears
Arranging a market valuation with a surveyor
How to get a valuation of your Help to Buy home
External cladding and specialist valuations
Make changes to your Help to Buy: Equity Loan
Nominate someone else to manage your Help to Buy: Equity Loan
How to make structural alterations to your Help to Buy home
How to sublet your Help to Buy home
How to change ownership of your Help to Buy home
Did you buy your home using another equity loan scheme?
We also manage your equity loan if you own your home by using one of the following government schemes:
- Armed Forces Home Ownership Scheme (AFHOS)
- FirstBuy Scheme
- First Time Buyers’ Initiative
- London-Wide Initiative
- HomeBuy Direct
Read the information pack for your scheme to find out about the interest, payments, fees, terms and conditions.
If you have a question
You’ll find guidance here to answer most Help to Buy queries. But if you need to, you can contact us by:
Post:
Help to Buy customer services, PO Box 5262, Lancing, BN99 9HE
Email:
customerservices@myhelptobuyloan.co.uk
Phone:
0300 123 4123.
Monday to Friday, 8am to 8pm, and Saturday 9am to 1pm (excluding UK public holidays).
Other information
Updates to this page
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Details regarding other government schemes which are not the Help to Buy: Equity Loan, have been listed and made more prominent on this page.
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Added glossary
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Updated contact details
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Added a link to a list of the administration fees that apply to a Help to Buy: equity loan.
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First published.