Collection

Horizon Shortfall Scheme

Information relating to the Horizon Shortfall Scheme (HSS) for postmasters affected by shortfalls related to previous versions of Horizon.

• From: Department for Business and Trade and Post Office
• Published: 16 December 2025
• Last updated: 20 May 2026
  Show all updates

  1. 20 May 2026

     'Shortfall Evidence Process Guidance' and 'Independent Senior Lawyer's review of unevidenced shortfalls process' added to page.

  2. 16 December 2025

     First published.

Independent Senior Lawyer

• Horizon Shortfall Scheme: contacting the independent Senior Lawyer
  • 16 December 2025
  • Guidance
• Horizon Shortfall Scheme: independent Senior Lawyer scope of work
  • 16 December 2025
  • Guidance
• Horizon Shortfall Scheme: issues under review
  • 20 May 2026
  • Guidance
• Independent Senior Lawyer's review of unevidenced shortfalls process
  • 30 June 2026
  • Independent report

Scheme information and processes

• Shortfall Evidence Process Guidance
  • 20 May 2026
  • Guidance

Your data

• Horizon Shortfall Scheme: privacy notice
  • 11 October 2024
  • Guidance