Guidance

Shortfall Evidence Process Guidance

Guidance on how the Horizon Shortfall Scheme (HSS) will process claims where there is no evidence of a shortfall.

• From: Department for Business, Innovation, Science and Trade, Department for Business and Trade and Post Office
• Published: 20 May 2026

Documents

Shortfall Evidence Process

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Details

The guidance will provide an overview of the process for claims where records are incomplete or unavailable. This process will now be referred to as the Shortfall Evidence Process.