Independent report

Independent Senior Lawyer's review of unevidenced shortfalls process

Review and recommendations on the approach taken by Post Office and the Department for Business and Trade (DBT) in handling cases where there is no evidence of a shortfall.

• From: Department for Business and Trade and Post Office
• Published: 20 May 2026

Documents

Review of unevidenced shortfalls process

PDF, 202 KB, 13 pages

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Details

Sir Gary Hickinbottom is the independent Senior Lawyer (ISL) for the Horizon Shortfall Scheme (HSS). He has now completed this review following a request from Post Office and the Department of Business and Trade. His report sets out his recommendations.

Published 20 May 2026