Syria
Getting help
The Foreign, Commonwealth & Development Office (FCDO) cannot provide tailored advice for individual trips. Read this travel advice and carry out your own research before deciding whether to travel.
Emergency services in Syria
Due to the conflict, there are no effective emergency services in Syria.
Contact your travel provider and insurer
Contact your travel provider and your insurer if you are involved in a serious incident or emergency abroad. They will tell you if they can help and what you need to do.
Refunds and changes to travel
For refunds or changes to travel, contact your travel provider. You may also be able to make a claim through insurance. However, insurers usually require you to talk to your travel provider first.
Find out more about changing or cancelling travel plans, including:
- where to get advice if you are in a dispute with a provider
- how to access previous versions of travel advice to support a claim
Support from FCDO
FCDO has guidance on staying safe and what to do if you need help or support abroad, including:
- getting help if you are a victim of crime
- what to do if you are in hospital
- if you are affected by a crisis, such as a terrorist attack
Contacting FCDO
Follow and contact FCDO travel on Twitter, Facebook and Instagram. You can also sign up to get email notifications when this travel advice is updated.
You can also contact FCDO online.
Help abroad in an emergency
There is no UK government support available in Syria, as all British Embassy services in Damascus are suspended and all diplomatic and consular staff have been withdrawn. If you are a British citizen in Syria and need help, call the FCDO in London on +44 (0)20 7008 5000