Tobacco duties: enquiries
Email, phone or write to HMRC with questions about tobacco duties (including registrations and changes to your registration) and returns.
HMRC will only email you with confidential information if you have given them your written agreement that they can do so.
Email: nru.alcohol@hmrc.gov.uk with questions about Tobacco Products Duty.
Email salford.nwpu@hmrc.gov.uk with questions about warrants.
Phone
Call HMRC with questions about tobacco duties.
Telephone: 0300 200 3700
Textphone: 0300 200 3719
Outside UK: +44 2920 501 261
Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.
Post
Write to HMRC with tobacco duties applications or questions.
HM Revenue and Customs
Excise Processing Team
BX9 1GL
United Kingdom
You do not need to include a street name, city name or PO box when writing to this address.
Couriers should use a different address.