Miscellaneous Payments Team

Call or write to HMRC for help with payments for tax, penalties and enquiry settlements that have a reference beginning with an 'X'.

Phone

Call HMRC for help with payments for miscellaneous tax, penalties and enquiry settlements.

Only use this number for payments not covered in the GOV.UK guides for paying HMRC, and if the payment reference on your payslip is 14 or 15 characters long and starts with an ‘X’.

You can also find out information in your business tax account.

Telephone: 0300 200 3854

Opening times: Monday to Friday, 8am to 6pm. Closed bank holidays.

Find out about call charges

Post

Write to HMRC for help with payments for tax, penalties and enquiry settlements that have a reference beginning with an ‘X’.

You do not need to include a street name, city name or PO box when writing to this address.

Couriers should use a different address.

HMRC
DMB 601
BX9 1JH
United Kingdom

Pay taxes, penalties or enquiry settlements

Updates to this page

Published 14 May 2025