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Contact DVLA

Driving and medical issues

Before you contact DVLA, read about:

If you tell DVLA about a medical condition, you may need to wait longer than the usual 6 weeks for their decision. This is because of coronavirus (COVID-19).

Find out how to contact DVLA if you’re a critical worker in the COVID-19 response (for example, you work in a hospital or in a supermarket, or you’re a lorry driver).

By phone

DVLA Medical Enquiries
Telephone: 0300 790 6806
Monday to Friday, 8am to 7pm
Saturdays, 8am to 2pm
Find out about call charges

By webchat

Use the webchat service to contact DVLA about your driving and medical issues.

By email

You can email DVLA to tell them about your driving and medical issues.

By post

Drivers' Medical Enquiries
DVLA
Swansea
SA99 1TU

Northern Ireland

Contact the Driver and Vehicle Agency if you have a Northern Ireland driving licence.

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1. What do you need to contact DVLA about?
Driving and medical issues
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