How to claim
Before you start
You don’t need to apply for Carer’s Credit if you:
- get Carer’s Allowance - you’ll automatically get credits
- get Child Benefit for a child under the age of 12 - you’ll automatically get credits
- are a foster carer - you can apply for National Insurance credits instead
Apply using a form
Download the Carer’s Credit claim form.
The form includes a Care Certificate - ask a health or social care professional to sign it for you.
You can also get the form by calling the Carer’s Allowance Unit.
Carer’s Allowance Unit
Telephone: 0800 731 0297
Textphone: 0800 731 0317
NGT text relay (if you cannot hear or speak on the phone): 18001 then 0800 731 0297
Monday to Friday, 8am to 6pm
Find out about call charges
Call the Carer’s Allowance Unit to ask for alternative formats, such as braille, large print or audio CD.
Where to send your form
Carer's Allowance Unit
Mail Handling Site A
If you disagree with a decision
You can challenge a decision about your claim. This is called asking for mandatory reconsideration.