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Apply for a Home Office travel document

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Report your damaged, lost or stolen travel document

If your Home Office issued travel document is damaged, lost or stolen, you must report it. Email the Home Office travel document enquiries team with:

  • your name
  • your date of birth
  • your nationality

If you have them, you must also provide your:

  • travel document number
  • Home Office reference number or Unique Application Number
  • biometric residence permit (BRP) number
  • police report and crime reference number

Home Office travel document enquiries
traveldocumentenquiries@homeoffice.gov.uk

Reporting your document as damaged, lost or stolen does not mean that you have requested a new one.

You must also report a lost or stolen BRP if you had one.

Replace your document

You can only apply for a replacement travel document if you are in the UK.

You may be asked to confirm your identity and immigration status with your fingerprints and photo (biometric information) before you can get your replacement document.

If you lose your travel document outside the UK

Depending on your circumstances, to return to the UK you’ll need to request a form for accompanying an eVisa or apply for a Returning Resident visa.

In both cases, you’ll need to:

  • choose the country where you’ll provide your fingerprints and photo (biometric information)
  • confirm that you can travel to a visa application centre

You’ll be able to replace your travel document after you return to the UK.

Request a form for accompanying an eVisa

You can request a form for accompanying an eVisa if you:

  • have temporary permission to stay in the UK (known as ‘limited leave to remain’)
  • are settled in the UK (known as having ‘indefinite leave to remain’) and you’ve been out of the UK for less than 2 years

A form for accompanying an eVisa will let you re-enter the UK. It costs £154.

Apply for a Returning Resident visa

You can apply for a Returning Resident visa if you:

  • previously had indefinite leave to remain
  • have been out of the UK for more than 2 years

A Returning Resident visa costs £726.

After you return to the UK

If you want to travel outside the UK again, you’ll need to apply for a replacement travel document.

View a printable version of the whole guide

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