About British Assistance and Services section
British Office Taipei
26F, President International Tower
No. 9-11, Song Gao Road XinYi District 11073
Taiwan
Use our contact form for consular enquiries: www.gov.uk/contact-consulate-taipei
24/7 support is available by telephone for all routine enquiries and emergencies. Please call +886 (2) 8758 2088.
Public access to the British Office Taipei is by appointment only. Please visit www.gov.uk/world/taiwan or call +886 (2) 8758 2088.
Disabled access
The British Office Taipei is keen to ensure that its offices and services are as accessible as possible to disabled members of the public. The British Office Taipei is housed on the 26th floor of a 30-storey building. The building management has installed ramps giving wheelchair users access to the building from the main street.
Once inside the building, all visitors must obtain an access card which allows them to use the lifts. These are obtainable from dedicated terminals to the left of the main entrance. Visitors should use the terminals to call the British Office Taipei receptionist who will authorise the terminal to issue a card. If, as a disabled visitor, you have difficulty using the terminals, please approach the building security or reception for assistance. Alternatively, telephone the British Office Taipei reception at +886 2 8758 2088 for help.
There are no internal steps in our offices and there is a lavatory for disabled users inside the office.
In emergencies, disabled visitors may either be evacuated by the fire brigade from the 26 floor or helped evacuate by members of staff to using the specially made transit chair down the emergency stairs.
Contact us
If you need to visit us or feel that you may have accessibility difficulties, please contact the Corporate Service Section on +886 2 8758 2088 for assistance.
Please note that many of our services (including visas) are available online through our website.