The British High Commission in Zambia maintains and develops relations between the UK and Zambia.

Due to COVID-19, the British High Commission staff in Lusaka will mostly operate remotely until further notice. This may result in slower response times and we apologise for any inconvenience this may cause. Please see the latest travel Advice for Zambia.

Most of our staff are working remotely as we follow Coronavirus protocols. The High Commission will continue to carry out essential work including providing 24/7 consular assistance and support to British people in Zambia. 24 hour support is available by telephone for all routine enquiries and emergencies. If you are a British national requiring emergency assistance, please call +260211423200 and choose the consular option for consular enquiries.

Find out more on our UK and Zambia news page. We provide services to British nationals living in and visiting Zambia. You can access UK government services while in Zambia.

Urgent assistance

If you’re travelling in Zambia, see our Zambia travel advice about coronavirus (COVID-19).

If you’re in Zambia and you need advice which is not covered by reading our travel advice then you can contact us online.

If you’re in Zambia and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call 0211 423200 and select the option for Consular assistance.

If you are calling from the UK about a British national in Zambia, call our Consular Assistance Team in London on +44 20 7136 6857.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

Please note, it is currently taking up to a week to process Emergency Travel Documents for Zambia. Please ensure you apply in plenty of time to travel.

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

For legal reasons, we’re unable to carry out notarial acts in Commonwealth countries. This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, you should contact a local notary. A standard letter is available to confirm we do not offer these services in Zambia.

We offer a limited range of documentary services, including preparing a document in English and legalising a document. See the list of documentary services we provide.

Legalisation services

British High Commission Lusaka provides legalisation services. Read our notarial and documentary services page for more information on legalisation.

Consular fees

We charge fees for some of our services. See the full list of consular fees in Zambia.

Development work in Zambia

Zambia has historically been one of the most stable countries in Africa, but its economy and democracy are fragile. Inequality is high with over 60% of Zambians (8 million people) living in extreme poverty. Almost half of women and girls experience violence in their lives and 1,000 people join the labour market every day with few formal job opportunities.

Find out more in the country profile for Zambia.

Our people

Nicholas Woolley

British High Commissioner to Zambia

Contact us

British High Commission Lusaka

5210 Independence Avenue, P.O. Box 50050
15101 Ridgeway

Telephone enquiries
+260 (0) 211423200

Use our contact form for consular enquiries:

For enquiries that are not about consular issues, email: If you are a British national requiring emergency assistance, please call +260211423200 and choose the consular option for consular enquiries.

Access and opening times