4. How to claim

You can order a claim form by either:

It takes up to 2 weeks for the form to arrive.

You don’t need a claim form to tell the Tax Credit Office about a change in your circumstances.

When you call

You will be asked for:

  • your National Insurance number (if you have one)
  • your income for the last tax year
  • details of any benefits you get
  • details of any childcare payments

What you need to know

You can claim after starting a new job, at any time of the year.

If you’re on benefits (eg Job Seeker’s Allowance or Income Support) you can usually start claiming 7 days before you start a new job.

You apply for Child and Working Tax Credit on the same claim form.

It can take up to 5 weeks to process a new claim.

You have to renew your claim once a year.

To support your claim, keep records of your income, bills, payslips, benefits, tax credits, childcare and your child’s education. Keep any records you have from the past 3 years.