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How your charity can deliver public services on behalf of organisations like local authorities, the NHS or government departments.
Find out how to apply VAT to charges for postage, delivery services and how to treat direct marketing services involving distribution of printed matter.
“A project can’t be delivered by just one person. We need to build strong, flexible, professional and capable teams.” - Nick Smallwood (Head of Project Delivery Function)
An overview of the legal and good practice issues that charities need to consider when delivering public services.
We support civil servants who run the front line services that citizens use, such as processing visas, passports and driving licences. Operational Delivery Profession is part of the Civil Service .
Find out about the Project Delivery Profession, how to join it and how to manage your career as a professional.
Research into the drivers of service costs in rural areas.
Thisguide provides an overview of the best available evidence on inclusive service delivery
This paper presents findings from research carried out in several areas of South Sudan in the context of armed conflict and raiding
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
“A project can’t be delivered by just one person. We need to build strong, flexible, professional and capable teams.” - Nick Smallwood (Head of Project Delivery Function) Project Delivery Function is part of the Civil Service .
Requirements that must be delivered by each establishment during 2015-16.
Indicators for the Departmental Strategic Objective 7 (DSO 7): make DWP an exemplar of effective service delivery.
A manual for small to medium-sized water utilities in Africa and similar settings
A summary of what delivering better integrated care means and how Monitor is supporting the sector.
This report sets out how capacity development is undertaken, and the assumptions, challenges and trade-offs that underpin it
Six principles for governing service delivery, to help you create the right culture for your service team and organisation.
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