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The CMA has produced this guide to help you buy green heating and insulation products and to understand your key rights and protections under consumer law.
Information on methods used by fraudsters to target members of the public when using online financial and retail services.
How to run further competitions using the Crown Commercial Service’s eSourcing tool.
This guide sets out what is required of contractors when delivering services to DWP customers in Wales.
A guide for business on how to help their customers better understand their contractual terms and privacy policies.
How to make sure your business’ terms and conditions are fair, and avoid unfair contract terms
Information about charges and refunds when cancelling goods or services.
Information on consumer rights for residents in care homes and their families or other representatives.
Smart meters put consumers in control of their energy use, allowing them to adopt energy efficiency measures that can help save money on their energy bills and offset price increases.
A guide on what to look out for when signing up to a cloud storage service.
Consumer rights guide for undergraduate students choosing or currently taking a higher education course and their advisers.
A 60-second summary on how consumer protection law applies to higher education providers and how to comply with it.
Find technical information about the VAT reverse charge if you buy or sell building and construction services.
A quick guide to the main changes to the Consumer Credit Act and other associated legislation that implement the Consumer Credit Directive.
Providing advice on purchasing a repaired ‘written off’ vehicle and what you should know.
How to account for VAT if you make supplies to your customers, and you pay certain costs that you pass on when you invoice them.
The Competition and Markets Authority (CMA) has produced this guide to help you understand what your main consumer law rights are at the different stages of considering and undergoing fertility treatment.
Guidance on consumer complaints regarding the Green Deal
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