Guidance

Guide for DWP contractors delivering services to customers in Wales

This guide sets out what is required of contractors when delivering services to DWP customers in Wales.

Documents

Guide for DWP contractors delivering services to DWP customers in Wales

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Details

All services performed by contractors on behalf of DWP must comply with the DWP Welsh Language Scheme and contractual requirements.

There are also areas of good practice that contractors must consider when delivering DWP services to members of the public in Wales.

Published 18 October 2013