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What you need to know if you are providing a guarantee for a customer undertaking transit movements.
This page brings together departmental annual status reports on customer service telephone lines.
Customer service standards for visa applications and settlement if you're applying from inside or outside the UK.
Surveys HMRC carries out with 5 core customer groups
How we support HM Revenue and Customs, the Valuation Office Agency and the Home Office to learn from complaints and work with them to improve their service.
Find out about how we manage unacceptable behaviour consistently and fairly.
How online marketplaces will deal with VAT for goods from overseas that are sold to customers in the UK.
The Insolvency Service's commitment to our customers.
Information about how we manage unacceptable customer behaviour consistently and fairly.
Documents that we may need to see about you and your company as part of our customer due diligence 'Know your Customer' process.
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