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Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
The Consumer Forum brings together the CEOs of the economic regulators, plus the FCA and the CMA, with the relevant ministers from their respective sponsor departments. It aims to enhance collaboration and coordination between government and regulators.
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Get advice on consumer issues, your energy supply and postal service - numbers, enquiry forms, how to complain.
Information for consumers and businesses on their rights and responsibilities under consumer law.
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
New government consultation will investigate introducing regulations for third-party services in the energy retail market to protect consumers and businesses.
2024 marks a decade of the CMA promoting competitive markets and tackling unfair behaviour, for the benefit of people, businesses and the economy.
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