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Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
Get advice on consumer issues, your energy supply and postal service - numbers, enquiry forms, how to complain.
Information and resources.
Stronger protections and consumer rights to be introduced for families and businesses when things go wrong in the energy market
Consumer Council for Water (CCW) represents water and sewerage consumers in England and Wales and takes up unresolved complaints. CCW is an executive non-departmental public body, sponsored by the Department for Environment, Food & Rural Affairs .
General information on consumer law, and find guidance for your sector.
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