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How to book and make a secure video call with somebody in prison.

• Updated: 23 July 2024

Improve cross-departmental working by opening up access to video conferencing tools.

• Updated: 23 June 2020

Visiting a prisoner: visiting times, keeping in touch by email, telephone or letter, banned items and sending money to a prisoner by debit card or online bank transfer

• Letters, video and telephone calls

  Letters You can contact a prisoner by writing to them. Write the person’s…

• Email and social media

  Prisoners are not allowed to access social networking websites (such as…

• Banned items

  You must not send or give anything to a prisoner that: is indecent or…

• Sending money

  You can send money to someone in prison by making an online payment by…

• Visiting someone in prison

  You can make an online request to visit someone in prison in most cases.…

How to prepare for a video hearing in the Crown or magistrates’ court and what to expect on the day if you are a professional participant.

• Updated: 8 February 2021

Eastern region, Judge Bernadette MacQueen, Judge Wendy Banks, Mr Ian Perry BSC (EST MAN) FRICS, 24 November 2025

• Updated: 30 January 2026

GOV.UK Chat is now available in the GOV.UK app – a new AI tool that lets people ask questions in plain language and get clear, reliable answers instantly.

• Updated: 14 May 2026

• Updated: 20 March 2026

Find out how GOV.UK Chat collects and uses your data.

• Updated: 20 March 2026

The Biometrics and Surveillance Camera Commissioner’s role is to encourage compliance with the surveillance camera code of practice. BSCC is an independent monitoring body of the Home Office .

• Updated: 5 November 2025

Find out how you should prepare for a telephone or video court or tribunal hearing and what to expect on the day.

• Updated: 23 July 2021