Staying in touch with someone in prison

Sending money

You can send money to someone in prison by:

  • debit card
  • online banking
  • mobile banking app
  • telephone banking
  • cheque
  • postal order
  • cash

Debit card

You can make an online payment by debit card. We accept Visa, Mastercard and Maestro debit cards.

Online banking, mobile banking app or telephone banking

Get bank details and a reference for the prisoner you want to send money to. Once you’ve got this, you can transfer the money using online banking, your mobile banking app or by telephone banking.

Your money won’t reach the prisoner if you make a transfer from a bank branch or a non-UK bank account.

Cheques, postal orders and cash

Cheques or postal orders (payable to ‘NOMS Agency’) are more secure but you can also send cash.

You should address your envelope to the governor of the prison and your letter should include:

  • your name and address
  • the prisoner’s name and prison number

The money is then paid into their prisoner account - a basic cash account they can use to send and receive money.

Privately run prisons

Contact the prison directly if you want to send money to someone in a privately run prison.