Guidance

GOV.UK Chat: privacy notice

Find out how GOV.UK Chat collects and uses your data.

• From: Government Digital Service
• Published: 25 October 2023
• Last updated: 20 March 2026
  Show all updates

  1. 20 March 2026

     Updated for GOV.UK Chat’s release in the GOV.UK app. We’ve made some changes to improve readability and provided examples of how we use conversation data to improve and secure GOV.UK Chat. We’ve also clarified that the personal data we collect is a unique identifier code, and clarified the process for having your data deleted.

  2. 7 October 2025

     Updated for the test with iOS users of the GOV.UK app.

  3. 6 November 2024

     Updated to reflect launch of GOV.UK Chat Private Beta.

  4. 25 October 2023

     First published.

Documents

GOV.UK Chat: privacy notice

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Details

This notice explains how data is processed as part of providing GOV.UK Chat.

GOV.UK Chat is an experimental artificial intelligence (AI) feature available to users of the GOV.UK app. 

It is provided by the Government Digital Service (GDS), which is part of the Department for Science, Innovation and Technology (DSIT).

Privacy notices explain what we do with your data and how to contact us with any questions.

You can also read the GOV.UK app privacy notice.