We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Rules for online and distance selling for businesses
You must provide certain information if you’re selling goods or services…
As well as the rules for distance selling, there are extra rules for…
Find a BFPO number, send mail to and from British forces personnel and their families
You can use the British Forces Post Office (BFPO) to send a letter or…
You can only use the enduring families free mail service to send things to…
You must: use a printed address label or write the address clearly in…
You must complete a customs declaration if you’re sending a parcel. Write…
The cost of using British Forces Post Office (BFPO) depends on the size…
Not all UK online retailers are able to send things to a BFPO address.…
You cannot send some items in BFPO mail, including: alcohol arms and…
You can send letters (also known as ‘blueys’) and parcels for free to…
You may be able to claim compensation if your post: does not arrive within…
Things to consider when buying and using products.
Guidance for buyers and suppliers of cloud technology, digital outcomes, digital specialists, user research participants and labs.
VAT, duty and customs declarations for goods received by post or courier - paying, collecting your goods, getting a refund and documents.
NHS Business Services Authority contact number for ordering prepaid prescriptions for 3 or 12 months at a cheaper rate than single prescriptions
The Competition and Market Authority (CMA)'s work aims to tackle potentially harmful online selling practices.
Find out how to work out the value of a motor vehicle when calculating a payment using the second-hand motor vehicle payment scheme.
How to pay the VAT due on your One Stop Shop VAT (OSS) Return and how long it takes for your payment to reach HMRC.
How online marketplaces will deal with VAT for goods from overseas that are sold to customers in the UK.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).