We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
The Postal Services Commission (Postcomm) was the regulator of mail industry. Its responsibilities passed to Ofcom in 2011.
Find a BFPO number, send mail to and from British forces personnel and their families
You can use the British Forces Post Office (BFPO) to send a letter or…
You can only use the enduring families free mail service to send things to…
You must: use a printed address label or write the address clearly in…
You must fill in a customs form when you send a parcel abroad. You can…
The cost of using British Forces Post Office (BFPO) depends on the size…
Not all UK online retailers are able to send things to a BFPO address.…
You cannot send some items in BFPO mail. If you send banned items your…
You can send letters (also known as ‘blueys’) and parcels for free to…
You may be able to claim compensation if your post: does not arrive within…
The Post Office provides mail, financial and government services to the public through its nationwide network of post office branches. Post Office is a public corporation of the Department for Business and Trade .
The review was established to help sustain the universal postal service.
An update of the 2008 independent review of the postal services sector.
Find out how to apply VAT to charges for postage, delivery services and how to treat direct marketing services involving distribution of printed matter.
Postwatch was set up in 2001 to assist customers with disputes or complaints relating to postal services in the UK. In 2008, it merged with Energywatch to form Consumer Focus.
The Royal Mail was formerly a Public Corporation. Following the Postal Services Act 2011, the Royal Mail was privatised.
Government launches the Post Office Green Paper, the first comprehensive review of the Post Office in 15 years.
Do not include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab and requires JavaScript).