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Data, Freedom of Information releases and corporate reports
Information on the revision and updating of the administrative burdens baseline.
The Customer experience score is a composite measure derived from four dimensions of customer experience.
The Measurement template provides detailed information about HMRC's input and impact indicators.
As part of the Joint Initiative on Service Delivery, HMRC has worked with Representative Bodies to agree information about its Call Centres that it will publish.
The spreadsheet below sets out monthly details of HM Revenue & Customs (HMRC) expenditure with suppliers covering transactions that exceed £25,000.
Amendment to call waiting time data supplied in our performance report.
Freedom of Information release relating to the 'tax under consideration figure' for enquiries by Large Business Service (LBS) by type of risk as used internally.
Government departments have been exercising tighter controls on expenditure as part of a spending freeze (moratorium) in five key areas: consulting, property, Information and Communication Technology (ICT), recruitment, and …
The resource accounts provide detailed accounting and expenditure information for 2011-12.
The HMRC business plan sets out work HRMC plans to carry out between 2012 and 2015.
The following document constitutes HMRC's submission to the HM Government review of the tax arrangements of public sector appointees.
Freedom of information release relating to non-resident landlord statistics from 2006-07 to 2010-11
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