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Double boost as the EU gives approval to scrap mobile roaming charges and agrees tougher protection for travellers buying package holidays.
First published during the 2015 to 2016 Cameron Conservative government
New ‘Switching Principles’ set out what consumers should expect from providers when they switch.
China Britain Business Council and Alibaba agreement has resulted in the removal of £8 million worth of counterfeit versions of UK products.
The government is to look into ways supermarket price comparisons can be made simpler for shoppers.
Intellectual Property Minister Baroness Neville-Rolfe speaks about the importance and successes of Operation Opson.
Consumer Rights Act to give consumers new legal rights entitling them to a repair or replacement when digital products are faulty.
European Union agreement expected to give green light to cheaper European holiday calls.
Business Secretary Sajid Javid has requested a nationwide investigation into the safety of children’s fancy dress costumes.
The European Commission has published an amendment to the Cosmetic Products Regulations
Explains the aim of the deal, the negotiations and the benefits to businesses and consumers.
Explains how the EU-US free trade deal will make trade easier and cheaper by reducing unnecessary differences in regulation.
The CMA welcomes the Advertising Standards Authority decisions to uphold its complaints relating to 2 online children’s games.
The CMA is taking action to protect shoppers from misleading offers after a thorough examination of supermarkets’ promotions.
Consumers will have enhanced, easy to understand rights following Royal Assent for the Consumer Rights Act being given today (26 March 2015).
First published during the 2010 to 2015 Conservative and Liberal Democrat coalition government
High street banks, consumer groups and the government have signed up to an industry-wide agreement to minimise the impact of branch closures.
Mobile networks to offer £100 liability cap for consumers when huge bills run-up on stolen mobiles after Government action
Open letter to secondary ticket websites about their obligations to buyers under consumer protection law.
Open letter to higher education providers about their obligations to prospective and existing undergraduate students under consumer protection law.
Vince Cable responds to the announcement that the Groceries Code Adjudicator will be launching an investigation into Tesco.
The government is bringing in tough new laws and bulking up existing codes of practice to tackle the issues of late payment.
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