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How to connect the app to the website if you need to prove your identity with GOV.UK One Login.
How to use the GOV.UK One Login app to prove your identity, including how to download the app and how to scan your face and photo ID.
How to use the GOV.UK ID Check app to prove your identity, including how to download the app and how to scan your face and your photo ID.
How to change the password, phone number or email address you use to sign in to your GOV.UK One Login.
We’re working to help people securely prove who they are without having to present physical documents.
What to do if you're having problems proving your identity with GOV.UK One Login using security questions.
How to get a security code to sign in to your GOV.UK One Login and what to do if you're having problems receiving a code.
How to delete your GOV.UK One Login, and what happens if you do this.
How to use chatbots and webchat tools to improve your users’ experience of your service.
How the government classifies information assets to ensure they are appropriately protected.
Good Practice Guide (GPG) 45 helps you decide how to check someone's identity.
Check for any known problems creating, signing in or resetting your user ID or password.
How to use the register of digital identity and attribute services.
What you can and cannot do when you help someone you know create a GOV.UK One Login and prove their identity.
The Technology Code of Practice is a set of criteria to help government design, build and buy technology.
What to do if you get an email, text message or phone call from GOV.UK One Login that you were not expecting or think may be a scam or a hack.
This guidance sets out how to join the register of digital identity and attribute services.
Find out what a .gov.uk Approved Registrar does, how to choose one and information about pricing.
Apply the government secure email policy.
Configure email services securely using encryption and anti-spoofing.
Don’t include personal or financial information like your National Insurance number or credit card details.
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