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How to use the GOV.UK One Login app to prove your identity, including how to download the app and how to scan your face and photo ID.
How to connect the GOV.UK ID Check app to the website if you need to prove your identity when accessing some HMRC services.
How to use the GOV.UK ID Check app to prove your identity when accessing some HMRC services, including how to scan your face and your photo ID.
How to change the password, phone number, email address and how you get security codes for your GOV.UK One Login.
What to do if you're having problems proving your identity with GOV.UK One Login using security questions.
How to get a security code to sign in to your GOV.UK One Login and what to do if you're having problems receiving a code.
What you can and cannot do when you help someone you know create a GOV.UK One Login and prove their identity.
How to delete your GOV.UK One Login, and what happens if you do this.
How to use a passkey to sign in and what to do if your passkey does not work.
How to use the register of digital identity and attribute services.
How the government classifies information assets to ensure they are appropriately protected.
What to do if you're having problems proving your identity with GOV.UK One Login at a Post Office.
How to use chatbots and webchat tools to improve your users’ experience of your service.
Check for any known problems creating, signing in or resetting your sign in details.
Good Practice Guide (GPG) 45 helps you decide how to check someone's identity.
The Technology Code of Practice is a set of criteria to help government design, build and buy technology.
What to do if you get an email, text message or phone call from GOV.UK One Login that you were not expecting or think may be a scam or a hack.
We’re working to help people securely prove who they are without having to present physical documents.
How to apply to join the register and keep your information up to date.
This is collated guidance from government websites and independent bodies to help you follow the technology code of practice.
Do not include personal or financial information like your National Insurance number or credit card details.
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