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Guidance and regulation

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From Valuation Office Agency (VOA)
  • The form is to register for the check and challenge service in England and Wales in order to check and challenge a 2023 central list business rates valuation.

  • The Valuation Office Agency's responsibilities with personal information obtained through the check and challenge service.

  • Apply to register a rent and fair rent increases.

  • In England and Wales your local property tax will be either Council Tax or business rates (sometimes referred to as non-domestic rates).

  • The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.

  • Guidance on the recent change to how Houses in Multiple Occupation (HMOs) are valued for Council Tax in England.

  • The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.

  • You can manage your business rates yourself. You do not have to use an agent or ask someone to help you.

  • Guidance for Valuation Officers.

  • If you do not agree with the Valuation Office Agency’s (VOA) decision after a challenge, you have the right (in certain circumstances) to appeal.

  • Information on how customers can contact us.

  • What to expect when the Valuation Office Agency visit and measure non-domestic property.

  • VOA Rent Officers carry out a range of statutory duties covering rental data, fair rent and housing benefit valuations and also provide DWP annually with current Local Housing Allowance rates.

  • Tables showing the Local Housing Allowance rates in accordance with statute.

  • How to identify Council Tax and business rates scams and what you can do to avoid them.

  • Information about the penalties that the Valuation Office Agency may charge if you do not reply to their requests for rent and lease details.

  • The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.

  • The Valuation Office Agency's (VOA) technical manual for assessing domestic property for Council Tax.

  • The VOA has standards of behaviour we expect of agents.

  • Different parts of a property will have different relative values depending on their floor level and type of accommodation. These relative values are held in the valuation scales.