We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
How the Immigration Advice Authority deals with complaints against people providing immigration services.
Guidance from the Immigration Advice Authority (IAA) in relation to its regulation and solicitors.
Information to help immigration advisers identify clients who might be vulnerable and how they can meet their needs.
Describes the process for serious disclosures of criminal convictions by immigration advisers.
Guidance on who the OISC are and what they do.
The prospect of an audit can be daunting but we hope that this presentation will give you the information you need to make your audit positive and constructive.
Outlines how Level 3 advisers can undertake work with authorisation at Judicial Review Case Management level.
Information on Judicial Reviews and the risk of making a "Totally Without Merit" application.
Information for the community and voluntary sector on registering with the Immigration Advice Authority and information on the EU Settlement Scheme registration.
Practice note on how and when to an adviser should use Interpreters and Translators with a client.
Points for registered immigration advice organisations to consider when investigating clients' complaints.
How the Immigration Advice Authority deals with requests for information about immigration advisers.
Information for immigration advisers on signposting and referring clients.
This privacy notice explains how we handle your personal data when you apply for a role with the IAA.
Code of Standards
Practice note on the arrangements registered organisations should make to cover for an authorised adviser's absence.
OISC awareness posters are available in a range of languages such as Arabic, Bulgarian, Chinese and Spanish.
Guidance for regulated organisations on the Immigration Advice Authority complaints redirection scheme.
Course Overview
Guidance from the Office of the Immigration Services Commissioner (the OISC) on the 2016 Commissioner’s code of standards.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab and requires JavaScript).