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Guidance and regulation

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From Department for Work and Pensions (DWP)
  • As one or more of your benefits has ended or will be ending soon, you need to move to Universal Credit. 

  • Guidance on getting extra payments to help with the cost of living from 2022 to 2024 if you were entitled to certain benefits or tax credits.

  • If you don’t have enough to live on while you wait for your first payment you may be able to get an advance of your first Universal Credit payment.

  • You may be able to claim New Style Jobseeker’s Allowance (JSA) with, or instead of, Universal Credit, depending on your National Insurance record.

  • The amount you earn, and how often you're paid your wages, can affect your Universal Credit.

  • If you pay for childcare while you go to work, Universal Credit can pay some of your childcare costs.

  • You may be able to claim New Style Employment and Support Allowance with, or instead of Universal Credit, depending on your National Insurance record.

  • Guidance on claiming Universal Credit if you're a student.

  • How Universal Credit is affected by having money, savings and investments. We call this ‘capital’.

  • Find out how to ask for a copy of the information that is held about you. This is called the 'right of access' also known as a subject access request (SAR).

  • If your Universal Credit is reduced because of a sanction or penalty for fraud, you can apply for a hardship payment to help meet your immediate basic essential needs.

  • Help to understand debts and deductions taken from Universal Credit payments and who to contact about your debts and deductions if you're struggling financially.

  • Guidance on finding work, claiming benefits, managing debts and pensions if you’re being made redundant.

  • Financial help and support when you first move to Universal Credit from your current benefits.

  • Information for local councils on the Household Support Fund to support vulnerable households in England.

  • Factsheet explaining what Discretionary Housing Payments are, who can claim them and how to apply.

  • Use these forms to claim State Pension and tell us where you want your pension paid, if you live abroad.

  • This guide explains what the fit note is and how you can use it to have a work and health discussion.

  • Guidance to help people understand the changes to the State Pension from 6 April 2016.

  • If you want to claim Universal Credit you must verify your identity. This guide for claimants and people supporting them explains how to do that.