We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
You can manage your business rates yourself. You do not have to use an agent or ask someone to help you.
Guidance for Valuation Officers.
You can claim money back if you think you've paid too much for your business rates - how you can compare what your paying to what similar properties are paying, who you should contact to claim
If you do not agree with the Valuation Office Agency’s (VOA) decision after a challenge, you have the right (in certain circumstances) to appeal.
Find out more about the circumstances in which you can challenge your Council Tax band.
Information on how customers can contact us.
You can now see the future rateable value for your business property.
What to expect when the Valuation Office Agency visit and measure non-domestic property.
VOA Rent Officers carry out a range of statutory duties covering rental data, fair rent and housing benefit valuations and also provide DWP annually with current Local Housing Allowance rates.
The standards you can expect from Valuation Office Agency when we handle and hold personal information.
Tables showing the Local Housing Allowance rates in accordance with statute.
List of rents data used to calculate Local Housing Allowances (LHA).
You can now see the rateable value for your business property and tell us if you think it is too high.
Use these forms when representing someone who wishes to challenge their Council Tax band.
How to identify Council Tax and business rates scams and what you can do to avoid them.
Information about the penalties that the Valuation Office Agency may charge if you do not reply to their requests for rent and lease details.
The Valuation Office Agency's (VOA) technical manual for the rating of business (non-domestic) property.
The Valuation Office Agency's (VOA) technical manual for assessing domestic property for Council Tax.
The VOA has standards of behaviour we expect of agents.
The main decision-making and executive bodies at the Valuation Office Agency.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. We’ll send you a link to a feedback form. It will take only 2 minutes to fill in. Don’t worry we won’t send you spam or share your email address with anyone.