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Meeting the accessibility standard, and how to test your service.
How new services are developed on GOV.UK and what it means for users.
Running a successful alpha phase, building and testing prototypes, and deciding whether to move on to beta.
Planning and managing digital content to meet the needs the public has of government.
The new official GOV.UK logo featuring the chosen crown of His Majesty King Charles III has launched today across the site.
What to do during the beta phase, launching your service in private and public beta and deciding to move on to live.
Develop a deep understanding of users and the problem you’re trying to solve for them.
Learn how to publish accessible documents to meet the needs of all users under the accessibility regulations.
Guidance on handling sensitive information in IT.
Understand user needs: plan research, prepare for sessions, share and analyse findings.
How to apply the Service Standard, check if you need a service assessment, get your service on GOV.UK and become a service assessor.
Skills a service team needs to deliver a successful user-focused service.
Which services need an assessment and how to adapt the Service Standard to different types of service.
How to test your service to make sure it's accessible to disabled users.
How to create, edit and tag content in Whitehall publisher.
Find the best guidance and tools to meet the accessibility regulations.
Finding out what users need from your service will help you design a service that’s easy to use and valued by the people who need it.
Naming, structuring and scoping your service, prototyping, using design patterns and design training.
Work towards creating a service that solves a whole problem for users, working with other teams and organisations where necessary.
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