We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Register to vote Register by 18 June to vote in the General Election on 4 July.
Understand your users and their needs. Develop knowledge of your users and what that means for your technology project or programme.
Finding out what users need from your service will help you design a service that’s easy to use and valued by the people who need it.
This guidance covers how to run your API as a service, including building the team you will need and the lifecycle of your API
Understand user needs: plan research, prepare for sessions, share and analyse findings.
The UK government's design principles and examples of how they've been used.
Find a supplier who can provide user research participants to test your service with.
Descriptions of team capabilities on the Digital Outcomes and Specialists framework.
Common user charge rates and how the charge applies to imports entering Great Britain through the Port of Dover and Eurotunnel.
How to write requirements for services on the Digital Outcomes and Specialists framework
How to write and record a user need for GOV.UK.
Guidance for organisations when making decisions about the design and operation of enterprise IT services which handle OFFICIAL information.
Design, build and operate APIs in a consistent way
Structuring, designing and publishing your API documentation
The Government Digital Service (GDS) user research lab is currently closed until further notice.
This collection brings together the Insolvency Service's statistics and datasets requested by users, along with ad-hoc statistics releases.
How to use feedback from marketplace reviews to evaluate your digital health product.
This series brings together all documents relevant to user engagement with the Taking Part survey.
User engagement strategy for statutory homelessness and rough sleeping statistics
How to find opportunities if you supply services on the Digital Marketplace, includes how to provide evidence and the standards your services need to meet.
Find a supplier who can provide a user research studio through the Digital Outcomes and Specialists framework.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).