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Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Indicators for the Departmental Strategic Objective 7 (DSO 7): make DWP an exemplar of effective service delivery.
A change in practice in the registrar’s service of documents in trade mark and registered design inter partes proceedings.
Return on investment resources to support local commissioners in designing and implementing mental health and wellbeing support services.
Preventing people in England from developing high blood pressure (hypertension), and detecting and managing it better in those who have it.
The characteristics of a good service, including making things as clear and straightforward as possible for users.
The importance of user research in service design and how it helps you understand and build for user needs.
How we work with buyers and suppliers to improve the way technology is bought across government and the public sector.
All PSN-connected organisations should follow IT Service Management (ITSM) good practice to ensure consistency of ITSM across the network.
Resources for local authority public service commissioners and senior officers.
How to write and redesign letters so they're easy to use.
Service delivery indcludes basic primary education, water supply and feeder roads in Sierra Leone.
Guidance for job applicants who have been invited to complete the Civil Service Judgement Test.
The UK government's design principles and examples of how they've been used.
Managing and planning for all the resources you need to make to run a service smoothly from public beta phase and beyond.
A brief overview of Public Service Mutuals and their benefits.
Making sure everyone who needs your service can use it as easily as possible.
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