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Register to vote Register by 18 June to vote in the General Election on 4 July.
How sellers deal with VAT for goods from overseas that they sell direct to customers in the UK.
Tells HM Passport Office staff how to interpret the term ‘the customer’ when reading internal guidance on processing passport applications and our goods and services.
Find out if you’re a money service business and need to register with HMRC under the money laundering regulations.
Find out the different ways you can get client authorisation including the digital handshake, Online Agent Authorisation service, paper forms and through your client's business tax account.
The IPO customer charter sets out our approach to supporting innovation and creativity through excellent customer service.
Find out if you’re a trust or company service provider who needs to register for supervision with HMRC under the money laundering regulations.
Tax and reporting rules for employers providing entertainment for clients
To offer credit to consumers you must be authorised by the Financial Conduct Authority (FCA) and join the Financial Services Register
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Guidance for job applicants who have been invited to complete the Customer Service Skills Test.
How to use a risk-based approach to carry out compulsory risk assessments of your business.
Immigration staff guidance on sponsorship customer service standards.
What our customers can expect from us and what we need our customers to do.
Check if you’re the deemed employer and what your responsibilities are if the off-payroll working rules (IR35) apply.
Check when to make a return, types of interest to report, and how to categorise participants. Find out how to deal with different types of accounts and ownership.
Tells HM Passport Office staff how to handle customers who exhibit threatening, abusive or violent behaviour.
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