Guidance

Worker and temporary worker customer service standards

Immigration staff guidance on sponsorship customer service standards.

• From: UK Visas and Immigration
• Published: 16 December 2020
• Last updated: 11 October 2021
  Show all updates

  1. 11 October 2021

     Updated links and terms used in the guidance.

  2. 16 December 2020

     First published.

Documents

Worker and temporary worker customer service standards

PDF, 186 KB, 8 pages

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Details

This guidance tells caseworkers about the sponsorship customer service standards for UK Visas and Immigration (UKVI) customers.