Guidance

Worker and temporary worker customer service standards

Immigration staff guidance on sponsorship customer service standards.

• From: UK Visas and Immigration
• Published: 16 December 2020
• Last updated: 11 October 2021 — See all updates

Documents

Worker and temporary worker customer service standards

PDF, 186 KB, 8 pages

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Details

This guidance tells caseworkers about the sponsorship customer service standards for UK Visas and Immigration (UKVI) customers.

Published 16 December 2020
Last updated 11 October 2021 + show all updates

1. 11 October 2021

   Updated links and terms used in the guidance.

2. 16 December 2020

   First published.