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Register to vote Register by 18 June to vote in the General Election on 4 July.
Guidance for job applicants who have been invited to complete the Customer Service Skills Test.
Guidance about the premium customer service for employers, explaining the benefits, costs, eligibility and how to apply.
When you need permission to remortgage, what documents you’ll need and how to apply.
The Insolvency Service's commitment to our customers.
How to use chatbots and webchat tools to improve your users’ experience of your service.
This collection brings together all customer updates published by the Crown Commercial Service (CCS).
How we support HM Revenue and Customs, the Valuation Office Agency and the Home Office to learn from complaints and work with them to improve their service.
Documents, certificate, letters, and notes available from the British embassy and consulates in the USA.
Customer service standards for visa applications and settlement if you're applying from inside or outside the UK.
This playbook explains how we use social media at GDS. In it, we share our best practice, what we've learned and what we're planning to do.
Use this service to ask the HMRC Mid-sized Business Customer Support Team for help if you're a mid-sized business with a UK turnover above £10 million or at least 20 employees.
Find out how UK Export Finance works with banks and brokers to make exports happen.
This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
The team capabilities available on the Digital Outcomes framework.
Guidance including contingency arrangements for our online system for civil and family certificated legal aid work.
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