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This study investigates the consumer socio-demographics, knowledge, practices and attitude towards OFSP puree bread in Kenya
Findings from research into how businesses use terms and conditions and the potential for unfair terms in consumer contracts.
Guidance for job applicants who have been invited to complete the Customer Service Skills Test.
Find out how to prove the originating status of your goods and check if you can claim preferential tariff treatment.
This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
How to use chatbots and webchat tools to improve your users’ experience of your service.
Guidance about the premium customer service for employers, explaining the benefits, costs, eligibility and how to apply.
Understand the approach HMRC uses to work with large business customers.
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Prove the origin of your goods if you’re trading with a country that has a trade agreement with the UK, or is covered by the Developing Countries Trading Scheme.
Data protection rules for businesses in recruiting staff, keeping staff records and using CCTV
This strategy describes how PHE will meet the knowledge and information requirements of practitioners across the wider public health system.
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