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Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Using non-corporate communication channels (e.g. WhatsApp, private email, SMS) for government business.
A research paper from OFCOM
This playbook explains how we use social media at GDS. In it, we share our best practice, what we've learned and what we're planning to do.
Research into the way HM Revenue and Customs communicates with tax credit and Child Benefit customers.
Government launches new Whatsapp Channel to provide helpful opt-in information to the public
We support all professional communicators across government to gain the skills and knowledge they need to carry out their roles. GCS is part of the Civil Service .
EC-RRG is a cross government and telecoms industry forum whose aim is to ensure the telecoms sector remains resilient to threats and risks to services.
The role of the Communication function, the standards and services it is responsible for and how it builds professional skills in the Civil Service.
How responders can reduce the risk of communications disruption during emergencies by using ResilienceDirect, HITS and Telecoms Sub-Groups.
How to produce communications that include, accurately portray, and are accessible to disabled people.
Practical steps to manage the risk of online harm if your online platform allows people to interact, and to share text and other content.
Find out how to report any concerns you have about a learner who you think may be susceptible to radicalisation into terrorism.
Music industry voluntary code that is a commitment to standards of good practice in relation to music streaming.
Don’t include personal or financial information like your National Insurance number or credit card details.
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