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Employment Relations Research Series no 113.
This page brings together departmental annual status reports on customer service telephone lines.
Use a checklist to decide if a suspicious contact is a scam and not a genuine phone call, text message (SMS) or email.
Find out what unacceptable or unreasonable actions are and how we approach them.
What the retirement of analogue phone lines, also known as the Public Switched Telephone Network (PSTN), means for you.
Ofcom is the regulator and competition authority for the UK communications industries. It regulates the TV and radio sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate. Ofcom works with the Department for Science,...
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