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What to do if you’re about to be flooded and during flooding: who to contact, how to stay safe, how to report a problem.
How to apply to the Environment Agency to trade water abstraction rights with another party.
How to carry out a risk assessment if you are applying for a bespoke permit that includes discharging hazardous chemicals and elements to surface water.
When you need an environmental permit to discharge liquid effluent or waste water to surface water or the ground, and how to apply.
If you abstract water or plan to, you may need to apply for an abstraction licence.
The CMA has found Pennon’s purchase of Sumisho Osaka Gas Water UK (including its subsidiary Sutton and East Surrey Water), could harm Ofwat’s ability to make comparisons between water companies and carry out its statutory functions.
How to prepare for a flood: who to contact, how to protect your property, get insurance.
Support if you’ve been flooded: how to clear up, dispose of contaminated items and sandbags, repair your property.
Guidance for non-water company abstraction licence holders affected by prolonged dry weather and drought.
Find out where SPZs are, what defines the different zones and why the Environment Agency must protect groundwater from pollution.
The Environment Agency deals with applications for water abstraction and impoundment. The Planning Inspectorate deals with appeals.
Details for owners, operators, and masters of vessels on inland waters, including categorisation, how to apply, safety requirements and best practice.
Where to install your meter, checking it's accurate, how often to check it and the records you must keep.
Find out if you need to follow standing advice when completing a flood risk assessment and what to do.
Consultation launched on proposals to expand scheme to 1.6 million more people to help tackle tooth decay.
For the first time, over 1.2 million ‘eligible’ non-household customers in England can choose their water supplier (from 3 April 2017).
The differences between the 3 types of bottled water, and what bottled water is exempt from the rules.
How to comply with your licence, including how to measure, record and report on the water you abstract.
Planting the right tree, in the right place, can help manage flooding, improve water quality, and support aquatic habitats. Find out more in the collection of resources below.
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