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Research to explore the experiences of ethnic minority customers using Jobcentre Plus services.
Incapacity Benefit is help if you could not work because of an illness or disability before 31 January 2011 - it's being replaced with Employment and Support Allowance (ESA).
This report presents findings from an evaluation of the Jobcentre Plus Support for Schools (JCP SfS) programme after the national roll-out in England.
This report presents the findings of the national 2009 Jobcentre Plus Customer Satisfaction Research.
Income Support is extra money to help people on a low income or none at all - rates, eligibility and how to claim
Find out about the help for Universal Credit claimants aged 16 to 24 to find a job, work-related training or an apprenticeship though the Youth Offer.
The Post-Implementation Review of the Jobseeker’s Allowance (JSA) off-flow rates Key Management Indicator.
Findings from in-house research that considers how ready Jobcentre Plus is to support people in their 60s find employment.
Survey to monitor satisfaction with the service by identifying particular elements which lead to higher and lower levels of satisfaction.
Information for employers on how Universal Credit and earnings are worked out, employers' responsibilities and support available.
Employment and Support Allowance (ESA) money if you cannot work because of illness or disability - rates, eligibility, apply, assessment.
You may be able to claim New Style Jobseeker’s Allowance (JSA) with, or instead of, Universal Credit, depending on your National Insurance record.
Findings from a feasibility study which explores potential design options for a new measure of Jobcentre Plus customer satisfaction.
New Back to Work Plan to help up to 1,100,000 people with long-term health conditions, disabilities or long-term unemployment to look for and stay in work.
Local Employment Partnerships (LEPs) to encourage employers to employ disadvantaged people.
This consultation seeks views on the proposed closure of Westminster Jobcentre.
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