Research and analysis

Jobcentre Plus Jobseeker's Allowance off-flow rates: Key ManagementIndicator Post-Implementation Review (RR661)

The Post-Implementation Review of the Jobseeker’s Allowance (JSA) off-flow rates Key Management Indicator.

Documents

Jobcentre Plus Jobseeker's Allowance off-flow rates: Key Management Indicator Post-Implementation Review (RR661): report

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Jobcentre Plus Jobseeker's Allowance off-flow rates: Key Management Indicator Post-Implementation Review (RR661): summary

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Detail

By Alex Nunn and Sukvinder Jassi

The Post-Implementation Review of the Jobseeker’s Allowance (JSA) off-flow rates Key Management Indicator (KMI) was commissioned by the Jobcentre Plus Labour Market Measures Project. The KMI forms part of a project looking at potential performance measures to enable Jobcentre Plus to influence labour market performance at an operational level. This research was needed to provide early feedback on how the KMI was working in the business, following its introduction in April 2009.