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Register to vote Register by 18 June to vote in the General Election on 4 July.
How to manage participant data in a way that meets privacy laws.
How different factors can influence your choice of user research location.
For anyone interested in using linguistic data to deliver government projects.
Work out what success looks like for your service and identify metrics which will tell you what’s working and what can be improved, combined with user research.
How to make a detailed record of what happens during a user research session.
Working out what you need to measure and how to measure it.
How to choose the right tools to measure your service: features, cost, security, support.
Create a mobile experience that meets user needs without relying on native or hybrid apps.
What data is and how to use it, in its various forms, to inform the design and running of a service.
When and how to carry out moderated usability testing.
How to define your participant criteria, find participants for research and handle incentives.
Deciding between remote user research and face to face. How to do a risk assessment and get approval for research.
The data science community is for anyone with an interest in data science best practice and using evidence to make decisions.
Service teams must publish their service’s metrics for each of the 4 key performance indicators (KPIs).
When and how to observe someone carry out a task in their usual surroundings with their own equipment.
How to use performance data to improve your service: getting started, what to measure, using data.
The performance analysis community is for anyone interested in how we can use data to improve government services and content.
How to use data to improve your service: measuring, reporting, analytics tools and techniques.
When and how to carry out pop-up research.
Defending your data and information systems.
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