Guidance and regulation

Guidance on getting extra payments to help with the cost of living if you’re entitled to certain benefits or tax credits.

• From: Department for Work and Pensions
• Updated: 23 February 2024

Find out when you can expect to receive a reply from HMRC to a query or request you've made.

• From: HM Revenue & Customs
• Updated: 10 May 2023

You need to move to Universal Credit if you’ve received a Migration Notice letter, as one or more of your benefits will be ending soon.

• From: Department for Work and Pensions
• Updated: 20 February 2024

If you don’t have enough to live on while you wait for your first payment you may be able to get an advance of your first Universal Credit payment.

• From: Department for Work and Pensions
• Updated: 20 October 2022

Find and use tools and calculators that will help you work out your tax.

• From: HM Revenue & Customs
• Updated: 28 March 2024

You may be able to claim New Style Jobseeker’s Allowance (JSA) with, or instead of, Universal Credit, depending on your National Insurance record.

• From: Department for Work and Pensions
• Updated: 3 January 2024

The amount you earn, and how often you're paid your wages, can affect your Universal Credit.

• From: Department for Work and Pensions
• Updated: 4 April 2024

If you pay for childcare while you go to work, Universal Credit can pay some of your childcare costs.

• From: Department for Work and Pensions
• Updated: 8 April 2024

You may be able to claim New Style Employment and Support Allowance with, or instead of Universal Credit, depending on your National Insurance record.

• From: Department for Work and Pensions
• Updated: 11 November 2022

You have the right to get a copy of the information that is held about you. This is called the 'right of access'.

• From: Department for Work and Pensions
• Updated: 5 July 2023

Help to understand debts and deductions taken from Universal Credit payments and who to contact about your debts and deductions if you're struggling financially.

• From: Department for Work and Pensions
• Updated: 12 April 2021

Guidance on getting an extra payment to help with the cost of living if you were entitled to certain benefits or tax credits in 2022.

• From: Department for Work and Pensions
• Updated: 3 January 2023

Information for local councils on the Household Support Fund to support vulnerable households in England.

• From: Department for Work and Pensions
• Updated: 13 September 2023

Guidance on claiming Universal Credit if you're a student.

• From: Department for Work and Pensions
• Updated: 25 July 2023

Factsheet explaining what Discretionary Housing Payments are, who can claim them and how to apply.

• From: Department for Work and Pensions
• Updated: 14 April 2022

Guidance on finding work, claiming benefits, managing debts and pensions if you’re being made redundant.

• From: Department for Work and Pensions
• Updated: 26 August 2021

Send a question to the Department for Work and Pensions (DWP) ministerial correspondence team.

• From: Department for Work and Pensions
• Updated: 31 January 2024

Financial help and support when you first move to Universal Credit from your current benefits or tax credits.

• From: Department for Work and Pensions
• Updated: 25 March 2024

This guide explains what the fit note is and how you can use it to have a work and health discussion.

• From: Department for Work and Pensions
• Updated: 6 October 2023

Information for existing and new Universal Credit claimants with more than 2 children.

• From: Department for Work and Pensions
• Updated: 27 January 2021